Operations Controller

Great Bear; Healey; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual Leave 28 days

Pension scheme

Life Assurance

Wellness Programme

Eye Care Vouchers

Rewards & Recognition

Everyday discounts

Job summary

Great Bear is seeking an Operations Controller to join our Chorley site on a full-time permanent basis. You will support day-to-day warehouse activities, ensuring inbound and outbound schedules run efficiently and accurately.

Responsibilities include managing the outbound schedule, issuing staff instructions, maintaining paperwork accuracy, and acting as the main contact for drivers. You will work with Shift Managers to minimise disruptions and contribute to a cohesive operations team.

Qualifications

• Proven experience in a fast-paced role.
• Ability to prioritise work based on scheduling and resources.
• PC literate in Word, Excel and Outlook with attention to detail.
• Team player who can also use own initiative.
• Demonstrable knowledge of on-site systems.
• Experience and good working knowledge of Autostore and RF kit.
• Strong communication with courteous, professional attitude.
• Excellent time management and problem solving.

Responsibilities

• Manage outbound schedule to meet collection and delivery times.
• Issue instructions to staff to ensure smooth inbound/outbound flow.
• Maintain accurate paperwork for outbound vehicles.
• Be the first point of contact for drivers on site.
• Communicate issues to Shift Managers promptly to minimise disruption.
• Collaborate with operations team and propose efficiency improvements.
• Maintain good liaison with transport providers to prevent delays.
• Provide a thorough handover to the next shift.

Skills

Prioritisation

PC literacy

Team player

Autostore knowledge

RF kit knowledge

Communication

Time management

Tools

Word

Excel

Outlook

Job description

Job Description

Our Chorley site have an exciting opportunity for an Operations Controller to join their team on a full time permanent basis.

Salary: £27,264 per annum.

Working hours: Monday-Friday, 6am-2pm/2pm-10pm rotating.

As the Operations Controller, you will contribute to the success of the site by supporting the day-to-day running of the warehouse, ensuring that all schedules for inbound receipts and outbound loads are run efficiently.

Responsibilities of the Operations Controller include:

• Efficiently managing the outbound schedule to ensure collection and delivery times are met.
• Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
• Controlling paperwork for outbound vehicles, ensuring 100% accuracy.
• Being the initial point of contact for all drivers arriving on site.
• Communicating issues to Shift Managers in a timely manner to minimise disruption to the schedule.
• Participating as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
• Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided.
• Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.

Qualifications

• Proven experience within a similar fast-paced role.
• Ability to prioritise work based on scheduling and available resources.
• PC literate in Word, Excel and Outlook with the ability to demonstrate a high level of attention to detail.
• Must be a team player who is capable of working on your own initiative.
• Able to demonstrate an in-depth knowledge of on-site systems.
• Experience and good working knowledge of Autostore and RF kit.
• Strong communication skills with the ability to demonstrate a courteous and professional attitude towards customers and third party hauliers.
• Excellent time management skills and ability to solve problems.

Additional Information

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – 28 days inclusive of the bank holidays.
• Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance - x2 your annual salary.
• Wellness – Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!