Operations Controller *Internal Applicants Only*

Culina Group; Hilcote; On-site; GBP 28,727 - 35,110; Full time

Benefits offered by this job

Annual Leave

Pension scheme

Life Assurance

Wellness Programme

Eye Care Vouchers

Reward & Recognition

Employee discounts

Job summary

Great Bear, part of the Culina Group, is recruiting an Operations Controller for our Markham Vale site on a permanent basis. You will support day-to-day warehouse operations, ensuring inbound receipts and outbound loads run efficiently and on schedule.

The role requires experience in fast-paced logistics, strong communication skills, and the ability to work nights (6pm–6am) on a 4-on/4-off rota. Join a team focused on continuous improvement and reliable service.

Qualifications

• Proven experience in a fast-paced warehouse/operations role.
• Ability to prioritise work based on scheduling and resources.
• PC literacy in Word, Excel and Outlook with high attention to detail.
• Team player who can use initiative and work independently.
• Knowledge of on-site systems, Autostore and RF equipment.

Responsibilities

• Efficiently manage outbound schedule to meet collection and delivery times.
• Issue instructions to staff to maintain smooth inbound/outbound flow.
• Maintain 100% accuracy of paperwork for outbound vehicles.
• Be the first point of contact for drivers arriving on site.
• Communicate issues to Shift Managers to minimise disruption.
• Contribute to team as an active member and suggest improvements.

Skills

Scheduling

Attention to detail

Communication

Team player

Tools

Autostore

RF kit

Job description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you’re valued, challenged, and inspired!

We have an exciting opportunity for an Operations Controller to join our team at our Markham Vale site on a full time permanent basis!

Working hours: 4 on 4 off nights, 6pm-6am.

Salary: £31,919 per annum, plus £2,000 night allowance.

As the Operations Controller, you will contribute to the success of the site by supporting the day-to-day running of the warehouse, ensuring that all schedules for inbound receipts and outbound loads are run efficiently.

Responsibilities of the Operations Controller include:

• Efficiently managing the outbound schedule to ensure collection and delivery times are met.
• Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
• Controlling paperwork for outbound vehicles, ensuring 100% accuracy.
• Being the initial point of contact for all drivers arriving on site.
• Communicating issues to Shift Managers in a timely manner to minimise disruption to the schedule.
• Participating as an active member of the operations team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus.
• Maintaining good communication with transport providers to ensure late collections and delivery failures are avoided.
• Producing a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.

Qualifications:

• Proven experience within a similar fast-paced role.
• Ability to prioritise work based on scheduling and available resources.
• PC literate in Word, Excel and Outlook with the ability to demonstrate a high level of attention to detail.
• Must be a team player who is capable of working on your own initiative.
• Able to demonstrate an in-depth knowledge of on-site systems.
• Experience and good working knowledge of Autostore and RF kit.
• Strong communication skills with the ability to demonstrate a courteous and professional attitude towards customers and third party hauliers.
• Excellent time management skills and ability to solve problems.

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – 20 days inclusive of bank holidays.
• Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance – x2 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our Winning Team!