Operations Co-ordinator: Drive Efficient Student Living

Unite Students; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Bonus

Benefits package

Pension scheme

Life assurance

Share save scheme

Paid time off

Health plan

Employee assistance

Volunteering day

Discounts

Job summary

Unite Students is seeking an Operations Co-ordinator in London City to support day-to-day delivery across student accommodation properties. You will coordinate schedules across maintenance, housekeeping and resident services, working with the Cluster Operations Manager to ensure smooth, efficient operations with minimal disruption to residents.

The role requires strong organisation, proactive problem-solving and excellent communication with internal teams, contractors and residents.

Qualifications

• Experience in an administrative or operational coordination role, ideally within property, hospitality, facilities management or a similar service-led environment.
• Strong organisation and planning skills, with the ability to manage multiple priorities.
• Be confident working with systems and data, including CRM or operational platforms.
• Be an excellent communicator, able to work effectively with internal teams, contractors and residents.

Responsibilities

• Coordinate operational schedules across the cluster, including maintenance, cleaning, inspections and planned works.
• Manage operational task queues and systems, ensuring work is allocated, tracked and completed efficiently.
• Support contractor coordination, organising jobs and communicating with residents about upcoming works.
• Monitor operational systems (including CRM platforms), ensuring visibility and progress across all tasks.
• Support housekeeping and maintenance teams with planning and workload management.
• Provide financial and administrative support, including purchase orders, tracking spend and supporting cost control.
• Coordinate communications to residents, ensuring they are informed of inspections, works and operational updates.
• Support health, safety and compliance processes, ensuring activities align with company standards.
• Monitor performance and identify opportunities to improve efficiency and service delivery.
• Work collaboratively across teams, helping ensure smooth and consistent operations across all properties.

Skills

Administrative coordination

Operations coordination

CRM systems

Data handling

Communication

Tools

CRM platforms

Operational systems

Job description

Unite Students is seeking an Operations Co-ordinator in London City to support day-to-day delivery across student accommodation properties. You will coordinate schedules across maintenance, housekeeping and resident services, working with the Cluster Operations Manager to ensure smooth, efficient operations with minimal disruption to residents.

The role requires strong organisation, proactive problem-solving and excellent communication with internal teams, contractors and residents.