Operations Coordinator: Data-Driven Improvements & Digital Tools

CIH International Housing Group; Nottingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

25 days annual leave

Pension

Life Assurance

Training and development

Two paid volunteering days

Job summary

UPP is the UK's leading provider of on-campus student accommodation, delivering outstanding living and learning environments. We are seeking an Operations Coordinator to join the Northern Region, based at a university site, supporting the Operations Director and SLT with insights to improve performance and drive digital innovations across multiple sites.

You will coordinate projects, develop reports and dashboards, and track actions from reviews and audits, while fostering relationships with

Qualifications

• Experience supporting senior leaders and/or operational teams in a fast-paced environment.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong analytical skills and ability to work with data, reporting and performance metrics.
• Excellent written and verbal communication skills with strong attention to detail.
• A proactive, solution-focused approach and passion for continuous improvement.
• Strong IT skills, including Microsoft Office.

Responsibilities

• Coordinate operational projects, meetings and business improvement initiatives.
• Produce regular reports, presentations, dashboards and performance insights.
• Track actions arising from operational reviews, audits and compliance activities.
• Monitor key performance indicators and supporting performance improvement plans.
• Support health, safety and compliance activity across the region.
• Continuously identify opportunities to improve processes, efficiency and service delivery.
• Support the adoption of digital tools, automation and AI-enabled solutions across our site teams.
• Build strong relationships with onsite teams and regional stakeholders, influencing and supporting the successful adoption of new processes, technologies, ways of working and continuous improvement initiatives.

Skills

Organisational skills

Analytical skills

Attention to detail

Communication skills

Tools

Power BI

Power Automate

SharePoint

Co-pilot

Job description

UPP is the UK's leading provider of on-campus student accommodation, delivering outstanding living and learning environments. We are seeking an Operations Coordinator to join the Northern Region, based at a university site, supporting the Operations Director and SLT with insights to improve performance and drive digital innovations across multiple sites.

You will coordinate projects, develop reports and dashboards, and track actions from reviews and audits, while fostering relationships with