Operations & Charter Sales Assistant

Executive Jet Charter ltd; Farnborough; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Company pension scheme

Annual Leave allowance

Job summary

Executive Jet Charter ltd is seeking an enthusiastic Operations & Charter Sales Assistant to support flight operations at Farnborough Airport. This entry-level role offers exposure to the corporate aviation industry and hands-on learning in flight planning, trip handling, and charter quotations.

You will work with Senior Controllers to gain insights into global flight planning and sales, with standard hours and occasional on-call duties as experience grows.

Qualifications

• Experience in aviation helps but is not mandatory.
• Strong communication and attention to detail required.
• Ability to multitask under pressure in a fast-paced environment.

Responsibilities

• Flight Monitoring: Track live aircraft movements and ensure schedule adherence.
• Crew Support: Coordinate hotel bookings, ground transport, and rosters.
• Ground Handling: Arrange slots, services, and fuelling for destinations.
• Overflight Permissions: Assist with diplomatic clearances and permits.
• Weather & NOTAMs: Monitor weather data and NOTAMs for crews.
• System Updates: Maintain data in Flight Management System.
• Communication: Act as central contact for crew, clients, and authorities.
• Charter Quotations: Prepare quotes for brokers and clients.
• Environment: Fully office-based at Farnborough.
• Standard Hours: Mon-Fri, 9:00-18:00.
• On-Call Duties: Occasional on-call after gaining experience.

Skills

Communication

Attention to detail

Geographical awareness

Multitasking

Education

Secondary education GCSEs/A-Levels

Aviation-related degree or dispatcher course

Tools

Microsoft Office

Aviation software

Job description

Job Title: Operations & Charter Sales Assistant.

Location: Farnborough Airport, Hampshire, UK

Department: Flight Operations

Employment Type: Full-time

About the job

Due to Rotary wing expansion we are seeking an enthusiastic, highly organised, and proactive individual to join our Flight Operations Department here at Farnborough Airport. This exciting opportunity will offer the individual entry into the corporate aviation industry and provide them with key skills as a foundation to their career.

Job Purpose

The Operations Assistantprovides support and facilitates in the safe, efficient, and compliant execution of daily business aviation & helicopter flights. This entry-level role provides real-time monitoring and logistical support for private and corporate( helicopters) aircraft. Working out of the business aviation hub at Farnborough, you will operate under the supervision of Senior Controllers to learn the complexities of global flight planning, trip handling, and charter sales for both fixed wing and helicopter operations.

Key Responsibilities

• Flight Monitoring: Track live aircraft movements using flight tracking software to ensure schedule adherence.
• Crew Support: Coordinate crew logistics including hotel bookings, ground transport, and roster updates.
• Ground Handling: Arrange airport slots, ground handling services, and fuelling for international destinations.
• Overflight Permissions: Assist in securing diplomatic clearances, overflight permits, and landing permits.
• Weather & NOTAMs: Monitor meteorological data and Notices to Airmen (NOTAMs) to brief flight crews.
• System Updates: Maintain accurate data entries in the company’s Flight Management System.
• Communication: Serve as a central point of contact for crew, clients, and airport authorities.
• Charter Quotations: Produce and facilitate sales advertisements and charter quotes on request to brokers and direct clients.
• Environment: Fully office-based at Farnborough.
• Standard Hours: Monday to Friday, 9:00 am to 6:00 pm.
• On-Call Duties: Occasional requirement for evening and weekend on-call support. This duty will only be introduced once sufficient experience and autonomy are gained in the role.

Requirements & Qualifications

• Experience: Previous exposure to an aviation environment and customer service is highly desirable but not mandatory.
• Education: Strong secondary education (GCSEs/A-Levels or equivalent). An aviation-related degree or a flight dispatcher course is a plus.
• Skills: Excellent communication, attention to detail, geographical awareness, and the ability to multitask under pressure.
• IT Literacy: Proficient in Microsoft Office; ability to quickly learn bespoke aviation software.
• Legal: Right to work in the UK and ability to pass a 5-year background check to secure an airside/airport security badge.
• Comprehensive training program and career progression pathways.
• Company pension scheme
• Annual Leave allowance.