Operations Associate: Data Integrity & Ops Automation

Zinc Work; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Holiday allowance

Birthday off

Early finish Fridays

Annual retreat

Work from anywhere (limited)

Pension scheme

Spill Therapy access

Team socials

Job summary

Zinc Work is hiring an Operations Associate to maintain data accuracy in HubSpot, support the commercial team, and improve internal workflows. You will participate in an Operations Associate Rotation Programme to work with a different Operations Analyst each quarter on high-impact projects.

The role emphasizes data tasks, reporting for leadership, and building capabilities across operations as the company scales. Entry-level, with growth into senior roles and cross-functional exposure.

Qualifications

• Meticulous attention to detail with data handling.
• Proficient in Google Sheets or Microsoft Excel for data tasks.
• Clear and professional communication with stakeholders.
• Systematic problem-solving for non-standard issues.
• Excellent organisation and time management for deadlines.

Responsibilities

• HubSpot data integrity: Regular cleansing and updates for reliable forecasting and reporting.
• Commercial team support: First point of contact for operational queries and invoicing issues.
• Investigation and resolution of complex client setups and billing exceptions.
• Document existing manual workflows to support automation and process improvement.
• Ad-hoc reporting: Pull and organise data for leadership decision-making.
• Team enablement: Provide capacity for senior projects like automation and AI training.

Skills

Data integrity

Spreadsheets

Communication

Problem-solving

Organisation

Education

None specified

Tools

HubSpot

Job description

Zinc Work is hiring an Operations Associate to maintain data accuracy in HubSpot, support the commercial team, and improve internal workflows. You will participate in an Operations Associate Rotation Programme to work with a different Operations Analyst each quarter on high-impact projects.

The role emphasizes data tasks, reporting for leadership, and building capabilities across operations as the company scales. Entry-level, with growth into senior roles and cross-functional exposure.