Operations Associate

zincwork; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

zincwork in Greater London is seeking an organised Operations Associate to join our growing Operations team. You will handle day-to-day operational processes, focusing on data accuracy in HubSpot CRM, and support reporting for senior leadership.

You will collaborate with Account Management, Sales and Finance, and participate in our Rotation Programme, gaining hands-on experience across operational functions and helping optimise internal workflows.

Qualifications

• Organised and detail-oriented with a focus on accurate data handling.
• Experience with CRM data management is a plus.
• comfortable working with data tasks and reporting to support leadership.

Responsibilities

• Maintain accuracy of commercial data in HubSpot CRM.
• Provide reliable reporting for senior leadership.
• Support operations analysts with data tasks and workflow building.
• Collaborate with Account Management, Sales and Finance to improve processes.

Skills

Organisational skills

Attention to detail

Data tasks

Job description

We're looking for an organised and detail-oriented Operations Associate to join our growing Operations team. In this role, you'll be responsible for the day-to-day operational processes that keep the business running smoothly, including:

• Maintaining the accuracy of commercial data in HubSpot CRM
• Ensuring reliable reporting for senior leadership
• Supporting our operations analysts with data tasks and workflow building

Working closely with teams including Account Management, Sales and Finance, you'll help ensure operational excellence, resolve data and process issues, and support the continuous improvement of our internal workflows.

As part of the role, you'll also take part in our Operations Associate Rotation Programme, giving you the opportunity to work alongside a different Operations Analyst each quarter on a high-impact business project. Through these rotations, you'll:

• Gain hands-on experience across different operational functions
• Develop valuable skills while contributing to meaningful business initiatives
• Build a broader understanding of how the business operates
• Discover where your interests and strengths are best suited as your career develops

This is an excellent opportunity for someone who enjoys solving problems, takes pride in delivering accurate work, and is keen to build a career in operations within a fast-growing business, with clear opportunities to develop into more senior operational roles as the company continues to scale.