Operations Assistant - Reception

David Lloyd Leisure Ltd; Birmingham; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your…

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Job summary

David Lloyd Leisure Ltd is seeking a friendly Receptionist in Birmingham to welcome members, handle queries and bookings, and deliver a premium experience both in person and by phone. You will keep the reception area pristine and aligned with brand standards, contributing to a welcoming atmosphere.

The role offers a pay rate of £13.00 per hour with opportunities for growth within a premium health and wellness network, including staff perks and training opportunities.

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced environment.
• Willing to join an inclusive club culture.

Responsibilities

• Welcome members and provide a premium experience by addressing queries and bookings face to face and by telephone.
• Maintain a clean, tidy reception area aligned with brand standards.

Skills

Customer service

Communication

Team player

Job description

£13.00ph Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment
• Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Birmingham With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.