Operations Assistant - Reception

David Lloyd Clubs; York and North Yorkshire; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Career Advancement

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in York is seeking a friendly Receptionist to welcome members, handle queries, and manage bookings both in person and on the phone. You will maintain a spotless reception area and uphold brand standards to deliver a premium member experience.

The successful candidate will be passionate about customer service, work well in a team, and thrive in a fast-paced environment. This is a frontline role within a vibrant club that values inclusion and member wellbeing.

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• 50% Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App : Get paid on demand!

• Access to our Benefits Suite.

About you:

As a Receptionist, we are looking for someone who:

• Has an overall passion for customer service

• A team player, with strong communication and collaboration skills

• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

York