Operations Assistant

David Lloyd Leisure Ltd; West of England; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your家

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Job summary

David Lloyd Leisure Ltd is seeking an Operations Assistant at our Bristol Emersons Green club. The role supports cleaning, opening/closing procedures, greeting members, and assisting teams to deliver an exceptional, inclusive experience every day.

We value a passion for customer service, strong communication, and teamwork, with a willingness to work in a fast-paced environment. Benefits include club membership perks and career development opportunities.

Qualifications

• Experience in delivering friendly customer service.
• Ability to work across multiple departments.
• Strong communication and collaboration with teammates.

Responsibilities

• Assist with cleaning and opening/closing tasks.
• Greet members and ensure a safe, welcoming environment.
• Support club departments with day-to-day tasks as needed.
• Contribute to a fast-paced team to maintain high service levels.

Skills

Customer service

Team player

Communication

Adaptability

Job description

Rate of pay: £13 per hour Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Assistant to join our team! As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has an over all passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment
• An Emergency Response Qualification is desirable not but essential for this role.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Bristol Emersons Green With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.