Operations Assistant - Reception

David Lloyd Leisure Ltd; Kingston; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your:

Discounts on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training.

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure Ltd in Kingston is seeking a friendly Receptionist to greet members and manage queries and bookings in person and over the phone, delivering a premium experience aligned with our brand standards in a fast-paced club environment.

You'll keep the reception area tidy, support membership services, and enjoy perks such as free club membership for you and your family, discounts on food and drinks, and opportunities for career advancement through internal training.

Qualifications

• Has an overall passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and provide a premium experience by managing queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service

Team player

Communication

Job description

£13.70 per hour Would you like to join Europe’s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team! As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

As a Receptionist, we are looking for someone who: Has an overall passion for customer service A team player, with strong communication and collaboration skills Ability to work in a fast-paced environment.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club! Kingston With 139 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.