Operations Assistant - Reception

David Lloyd Clubs; Birmingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Club Membership for you and your…

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App: Get paid on demand

Access to our Benefits Suite

Job summary

David Lloyd Clubs in Birmingham is seeking a Receptionist to welcome members and manage queries and bookings both face to face and by telephone, delivering a premium experience while keeping the reception area to brand standards.

The role requires passion for customer service and the ability to thrive in a fast-paced team environment within a premium wellness group.

Qualifications

• Has an overall passion for customer service.
• A team player with strong communication and collaboration skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet members and provide a premium experience by managing queries and bookings face to face and by telephone.
• Keep the reception area clean, tidy and presented to brand standards.

Skills

Customer service

Team player

Fast-paced

Job description

£13.00phWould you like to join Europe’s leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks:Free Club Membership for you and your family!50% Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App: Get paid on demand!Access to our Benefits Suite.About you:As a Receptionist, we are looking for someone who:Has an overall passion for customer serviceA team player, with strong communication and collaboration skillsAbility to work in a fast-paced environmentJoin us and help us create a thriving and inclusive culture. Together, we’re more than a Club!Birmingham