Accident, Refurb & Repair Centre Manager

TIP Group; Stoke-on-Trent; On-site; GBP 75,000 - 95,000; Full time

Job summary

TIP Group in Stoke-on-Trent is seeking an Accident, Refurb & Repair Centre Manager to take full ownership of the Refurbishment Centre’s performance, profitability and customer experience. You will lead technical teams, drive continuous improvement and ensure safe, efficient operations across multi-site assets.

Join a culture that values hands-on leadership, cost control and strategic delivery of high-quality vehicle refurbishment services, while building capable teams and delivering sustained

Qualifications

• Senior leadership experience in a technical, workshop or asset-intensive environment.
• Proven track record of delivering commercial and operational improvements.
• Experience managing large customer contracts and multi-site operations.
• Proactive and analytical problem-solving with cost control focus.
• Strong strategic, commercial and change leadership with stakeholder management.

Responsibilities

• Taking full accountability for operational performance, profitability and P&L of the Refurbishment & Accident Damage Centre.
• Leading strategies that drive sustainable growth, improve asset utilisation, control costs and maximise returns.
• Driving continuous improvement across productivity, efficiency, quality, customer service and financial performance.
• Building and leading high-performing teams, developing talent and creating a culture of accountability.
• Working closely with commercial, operational and support teams to maximise performance and deliver an exceptional customer experience.

Skills

Senior leadership

Operational performance

Stakeholder management

Cost control

Education

IOSH Managing Safety Certification

NVQ Level 3 in Vehicle Mechanics

MSOE

MIRTE or Eng Tech Membership Credentials

Job description

We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Accident, Refurb & Repair Centre Manager at our TIP Refurbishment Branch.

If you’re an experienced operational leader who knows how to turn technical expertise, people and performance into commercial results, and you’re ready to take full ownership of a busy, specialist operation, this could be your next big career move.

What You’ll Be Doing

• Taking full accountability for the operational performance, profitability and P&L of the Refurbishment & Accident Damage Centre
• Leading strategies that drive sustainable growth, improve asset utilisation, control costs and maximise returns
• Driving continuous improvement across productivity, efficiency, quality, customer service and financial performance
• Building and leading high-performing teams, developing talent and creating a culture of accountability and continuous improvement
• Working closely with commercial, operational and support teams to maximise performance and deliver an exceptional customer experience

What You’ll Bring

• Proven senior leadership experience within a technical, workshop or asset-intensive operational environment
• A strong track record of delivering commercial and operational performance improvements
• Experience managing large customer contracts and multi-site operations, with the ability to lead, coach and develop high-performing teams
• A proactive and analytical approach to problem-solving, with a focus on continuous improvement and cost control
• Strong strategic, commercial and change leadership skills, with excellent stakeholder management and influencing ability
• IOSH Managing Safety Certification, alongside an NVQ Level 3 in Vehicle Mechanics, MSOE, MIRTE or Eng Tech Membership Credentials

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. IT’S HOW WE ROLL.