Accident, Refurb & Repair Centre Manager Operations · Stoke

TIP Trailer Services Norway ANS; United Kingdom; Remote; GBP 60,000 - 90,000; Full time

Job summary

TIP Group in the United Kingdom is seeking an experienced Accident, Refurb & Repair Centre Manager to own a busy Refurbishment & Accident Damage Centre. You will lead growth, optimise asset utilisation and drive performance across multi-site operations.

The role requires senior leadership, a proven track record of commercial improvements, and strong stakeholder management to deliver an outstanding customer experience and rigorous cost control.

Qualifications

• Proven senior leadership in a technical or asset-intensive environment.
• Strong track record of commercial and operational improvements.
• Experience managing large contracts and multi-site operations.
• Proactive, analytical approach with cost control focus.
• Strong strategic, commercial and change leadership with stakeholder influence.
• IOSH Managing Safety Certification and related credentials.

Responsibilities

• Owns operational performance, profitability and P&L of the Refurbishment & Accident Damage Centre.
• Drives strategies for growth, asset utilisation and cost control.
• Drives continuous improvement in productivity, quality and service.
• Builds and leads high-performing teams and a culture of accountability.
• Collaborates with commercial, operational and support teams to deliver excellent customer experience.

Skills

Senior leadership

Operational performance

Cost control

Stakeholder management

Strategic leadership

Education

NVQ Level 3 in Vehicle Mechanics

MSOE/MIRTE or Eng Tech credentials

Job description

We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Accident, Refurb & Repair Centre Manager at ourTIP Refurbishment Branch.

If you’re an experienced operational leader who knows how to turn technical expertise, people and performance into commercial results, and you’re ready to take full ownership of a busy, specialist operation, this could be your next big career move.

What You’ll Be Doing

• Taking full accountability for the operational performance, profitability and P&L of the Refurbishment & Accident Damage Centre
• Leading strategies that drive sustainable growth, improve asset utilisation, control costs and maximise returns
• Driving continuous improvement across productivity, efficiency, quality, customer service and financial performance
• Building and leading high-performing teams, developing talent and creating a culture of accountability and continuous improvement
• Working closely with commercial, operational and support teams to maximise performance and deliver an exceptional customer experience

What You’ll Bring

• Proven senior leadership experience within a technical, workshop or asset-intensive operational environment
• A strong track record of delivering commercial and operational performance improvements
• Experience managing large customer contracts and multi-site operations, with the ability to lead, coach and develop high-performing teams
• A proactive and analytical approach to problem-solving, with a focus on continuous improvement and cost control
• Strong strategic, commercial and change leadership skills, with excellent stakeholder management and influencing ability
• IOSH Managing Safety Certification, alongside an NVQ Level 3 in Vehicle Mechanics, MSOE, MIRTE or Eng Tech Membership Credentials

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work® – we prove it. IT’S HOW WE ROLL.