Workshop Manager

TIP Trailer Services Norway ANS; Felixstowe; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Private Healthcare for You & Loved One

Annual well-being contribution

Pension Scheme

Income Protection

Life Assurance (up to 3x salary)

Ability to buy up to 4 extra days

Awards & Recognition

Job summary

TIP Group is seeking a skilled Workshop Manager in the United Kingdom to lead a hands-on team and own workshop performance. The role focuses on keeping trailers on the road, optimising repairs, and ensuring safety and compliance with EHS regulations.

You’ll manage workload, leverage IT systems, and drive cost-effective solutions while maintaining high standards of service. A time-served technician background or City & Guilds 1–3 is expected, with prior team leadership preferred.

Qualifications

• Time-served technician background or City & Guilds Level 1-3 (or equivalent) with trailer & truck repair experience.
• Previous workshop or team management experience (advantageous).
• Strong organisation, admin, and IT skills with ability to prioritise workloads.

Responsibilities

• Manage workshop operations, prioritise repairs, and optimise systems and processes.
• Lead a hands-on team to maintain safe, efficient workshop practices.
• Minimise downtime and identify economical repair solutions for fleets.
• Ensure inspections, services, and repairs meet company standards and legal requirements.
• Analyse maintenance trends, manage staffing and overtime, highlight opportunities to management.

Skills

Workshop management

Team leadership

IT literacy

Autonomy

Education

City & Guilds Level 1-3

Equivalent qualification

Job description

We’re TIP Group – a proud Great Place to Work® – and we’re looking for a skilled and motivated Workshop Manager to join our team.

This is a hands‑on leadership role where you’ll take ownership of workshop performance, keep trailers on the road, and lead a team that takes real pride in doing the job right.

What You’ll Be Doing

• Managing workshop operations, including loading, repair prioritisation, systems, and processes to meet customer and business demands
• Working closely with a supportive, hands‑on team to maintain safe, efficient, and high‑performing workshop practices
• Keeping our customers’ fleets road‑ready by minimising truck & trailer downtime and identifying the most economical repair solutions
• Ensuring all inspections, services, and repairs meet company standards and comply with all EHS and mandatory legislation
• Analysing maintenance trends, managing staffing and overtime, and highlighting performance and commercial opportunities to management

What You’ll Bring

• Time‑served technician background or City & Guilds Level 1, 2 & 3 (or equivalent) with solid trailer & truck repair experience
• Previous workshop or team management experience (highly advantageous)
• Strong organisation, admin, and IT skills with the ability to prioritise workloads and meet deadlines
• A confident communicator who can challenge, question, and work autonomously
• A proactive mindset and a sense of ownership in your work
• A good sense of humour – we work hard, but we like a laugh too

Why TIP?

Because culture isn’t a poster on the wall and it’s something you should feel every day. We’re good at what we do and we put people first. We invest in your growth, value your voice, and genuinely care about our team. We don’t just say we’re a Great Place to Work – we prove it. IT’S HOW WE ROLL.

Benefits include:

• £1,000 employee referral bonus
• Private Healthcare for You & Your Loved Ones
• Annual contribution towards your well‑being
• Pension Scheme with Aviva
• Income Protection available in case of long‑term sickness or disability
• Life Assurance (up to 3x annual base salary)
• Ability to buy up to 4 additional days for more holidays!
• Awards & Recognition so you feel valued for your hard work (e.g. Christmas vouchers, business hero awards etc.)

See why people love working at TIP and explore our benefits - learn more here!