Operations Assistant [Code: 9122837]

HR Duo, Ltd.; Greater London; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

High-spec laptop

Pension

Flexible working

Job summary

Collectiv Food, based in West London, is a fast-growing food supply business building a greener last mile delivery model and sourcing from 1,000+ producers for hundreds of professional kitchens. The team values sustainable, fair, and transparent supply chains and offers hands-on experience in a fast-moving operation.

The role provides hybrid work from our King’s Cross office with a strong emphasis on data-driven logistics and a collaborative environment for early-career professionals.

Qualifications

• Bachelor’s in Supply Chain, Logistics, Business Management or related subject.
• Able to work independently without direct supervision.
• Available to start immediately.
• Proficiency in MS Excel or Google Sheets.
• Right to work in the UK without restrictions or sponsorship.

Responsibilities

• Assist with order management, processing, tracking and queries.
• Assist with stock management, warehouse operations and queries.
• Serve as the first point of contact for Operations to deliver customer orders.
• Assist with outbound deliveries, transport management, route planning and queries.
• Assist with data management, cost tracking and KPI reporting.
• Assist with supplier invoice checking and other back-office processes.

Skills

MS Excel

Google Sheets

Independent worker

Education

Bachelor’s in Supply Chain (or related)

Job description

12 month FTC | Reporting to Senior Operations Manager | 40 hours per week

We are looking for an Operations Assistant to help our operations function with our growing customer base. Operations are at the heart of our business along with quality produce and market beating prices. We pride ourselves on maintaining great customer relationships and doing what we say in delivering great service. You will gain first hand experience of a fast moving supply chain operation, getting products from our suppliers, via our warehouse to our customers, working with other functions to identify ways of improving what we do. Our existing undergrads have really enjoyed and valued the experience they get - so much so that some are hoping to return after university and work with us permanently!

Why Collectiv Food?

Collectiv Food is a fast-growing next generation food supply business, on a mission to transform how food is accessed and distributed within cities. Founded in 2018, we are based in West London and supported by industry experts and leading venture investors, such as Partech, Frontline and Mustard Seed. We are building a unique food supply model, with greener last mile delivery; sourcing quality ingredients directly from a network of over 1,000 producers and delivering to hundreds of professional kitchens. Our vision is to lead the transition to a sustainable, fair and transparent food supply chain.

Key Responsibilities and Duties

What you’ll be doing

Orders - Assisting with order management, processing, tracking and queries

Inventory - Assisting with stock management, warehouse operations and queries

Customer Success - Being the first point of contact for Operations in delivering customer orders day to day

Logistics - Assisting with outbound deliveries, transport management, route planning and queries

Data analysis - Assisting with data management, cost tracking, and KPI reporting

Administration - Assisting with supplier invoice checking and other back-office processes

Key Skills and Competencies

What we’re looking for

Currently in the process of obtaining a Bachelor’s in Supply Chain, Logistics, Business Management or a related subject.

Able to work independently without direct supervision

Able to start immediately Proficiency in MS Excel or Google Sheets

Have the legal right to work without restrictions or have company sponsorship in the UK

What you'll get

25 days annual leave plus 8 public holidays (prorated)

Valuable hands-on experience in a fast-growing company

Compelling benefits package, such as high-spec laptop and equipment and pension

Flexible Working

Hybrid working model - office is based in King’s Cross, London

Team of passionate foodies, working to leave the world in a better place than we found it and, of course, for good food!