Operations Assistant – Beaconsfield Leisure Centre

Serco Leisure Operating Limited; Beaconsfield; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free gym membership

DBS checks

Free swimming lessons

Holiday entitlement 21 days + bank

Pension 6% employer matched

Training & progression opportunities

Employee Assistance Programme

Retail discounts

Volunteer day

Job summary

Serco Leisure Operating Limited, on behalf of Leisure Solutions Community Trust, is seeking an Operations Assistant at Beacon Sports Centre in Beaconsfield. You’ll help ensure smooth, safe operations, assist customers, and carry out facility checks to deliver a great visitor experience.

The role is hands-on and varied, involving opening/closing, safety checks, cleanliness, stock monitoring and supporting events.

Qualifications

• Experience in a customer-facing environment, preferably in leisure, tourism, hospitality or similar
• Strong communication and customer care skills
• Good organisational and planning abilities with excellent attention to detail
• Confident working independently and as part of a team
• Professional, positive and approachable attitude with commitment to high standards
• Level 2 Fitness Instructor or equivalent (desirable)
• First Aid Training (desirable or willing to work towards it)

Responsibilities

• Open and close facilities in line with operational procedures
• Carry out health and safety checks and promote a safe working environment
• Deliver excellent customer service and support visitors throughout their journey
• Maintain high standards of cleanliness across all areas of the site
• Monitor stock levels and place orders when required
• Support quality standards and help ensure facilities are well maintained

Skills

Customer service

Communication

Teamwork

Attention to detail

Independent working

Education

Level 2 Fitness Instructor or equivalent

First Aid Training

Job description

Serco Leisure Operating Limited, on behalf of Leisure Solutions Community Trust, is seeking an Operations Assistant at Beacon Sports Centre in Beaconsfield. You’ll help ensure smooth, safe operations, assist customers, and carry out facility checks to deliver a great visitor experience.

The role is hands-on and varied, involving opening/closing, safety checks, cleanliness, stock monitoring and supporting events.