Operations Assistant

Buss Murton Law; Royal Tunbridge Wells; On-site; GBP 22,000 - 28,000; Full time

Job summary

Buss Murton Law LLP is seeking a proactive Operations & Client Services Assistant to join our team in a client‑focused, professional environment. This varied role combines offices operations, facilities and front‑of‑house client service to ensure our offices run smoothly and clients and colleagues have a welcoming experience.

Working closely with the IT & Operations Manager, you will coordinate day-to-day facilities, reception duties, supplier liaison and records management while supporting

Qualifications

• At least two years’ experience in operations, facilities, office support or a similar role.
• At least one year’s Reception or front-of-house experience.
• Excellent organisational skills and attention to detail.
• Confident and professional communication skills.
• The ability to manage competing priorities and use your initiative.
• A practical, flexible approach and willingness to support colleagues across the team.
• Previous experience within a law firm or professional services environment, or experience in facilities or Health & Safety, would be an advantage but isn’t essential.

Responsibilities

• Supporting the day-to-day running of our offices and facilities.
• Providing Reception and client services.
• Liaising with suppliers, contractors, tenants and landlords.
• Coordinating Health & Safety processes and new starter H&S induction.
• Supporting records management, file retrieval and retention processes.
• Coordinating car parking and desk allocation.
• Supporting wider Operations and facilities projects.

Skills

Reception experience

Front-of-house

Organisational skills

Communication skills

Prioritisation

Initiative

Flexibility

Teamwork

Job description

We’re looking for a proactive, organised and people-focused Operations & Client Services Assistant to join Buss Murton Law. We pride ourselves on delivering a professional, personal service to our clients while creating a friendly and supportive workplace. We value teamwork, flexibility and people who take pride in their work.

This is a varied role combining operations, facilities and front-of-house client service. Working closely with our IT & Operations Manager, you’ll help ensure our offices run smoothly while providing a professional and welcoming experience for clients, colleagues and visitors.

The role will include

• Supporting the day-to-day running of our offices and facilities
• Providing Reception and client services
• Liaising with suppliers, contractors, tenants and landlords
• Coordinating Health & Safety processes and new starter H&S induction
• Supporting records management, file retrieval and retention processes
• Coordinating car parking and desk allocation
• Supporting wider Operations and facilities projects

What we’re looking for

You’ll have:

• At least two years’ experience in operations, facilities, office support or a similar role
• At least one year’s Reception or front-of-house experience
• Excellent organisational skills and attention to detail
• Confident and professional communication skills
• The ability to manage competing priorities and use your initiative
• A practical, flexible approach and willingness to support colleagues across the team

Previous experience within a law firm or professional services environment, or experience in facilities or Health & Safety, would be an advantage but isn’t essential.

If you enjoy variety, take pride in excellent client service and like being one of the people who helps keep everything running smoothly behind the scenes, we’d love to hear from you.