Operations & Client Services Specialist

Buss Murton Law LLP; Royal Tunbridge Wells; On-site; GBP 22,000 - 28,000; Full time

Job summary

Buss Murton Law LLP is seeking a proactive Operations & Client Services Assistant to join our team in a client‑focused, professional environment. This varied role combines offices operations, facilities and front‑of‑house client service to ensure our offices run smoothly and clients and colleagues have a welcoming experience.

Working closely with the IT & Operations Manager, you will coordinate day-to-day facilities, reception duties, supplier liaison and records management while supporting

Qualifications

• At least two years’ experience in operations, facilities, office support or a similar role.
• At least one year’s Reception or front-of-house experience.
• Excellent organisational skills and attention to detail.
• Confident and professional communication skills.
• The ability to manage competing priorities and use your initiative.
• A practical, flexible approach and willingness to support colleagues across the team.
• Previous experience within a law firm or professional services environment, or experience in facilities or Health & Safety, would be an advantage but isn’t essential.

Responsibilities

• Supporting the day-to-day running of our offices and facilities.
• Providing Reception and client services.
• Liaising with suppliers, contractors, tenants and landlords.
• Coordinating Health & Safety processes and new starter H&S induction.
• Supporting records management, file retrieval and retention processes.
• Coordinating car parking and desk allocation.
• Supporting wider Operations and facilities projects.

Skills

Reception experience

Front-of-house

Organisational skills

Communication skills

Prioritisation

Initiative

Flexibility

Teamwork

Job description

Buss Murton Law LLP is seeking a proactive Operations & Client Services Assistant to join our team in a client‑focused, professional environment. This varied role combines offices operations, facilities and front‑of‑house client service to ensure our offices run smoothly and clients and colleagues have a welcoming experience.

Working closely with the IT & Operations Manager, you will coordinate day-to-day facilities, reception duties, supplier liaison and records management while supporting