Operations Assistant

PLUMB CENTRE; Norwich; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave increasing with service

Generous pension (matched up to 9%)

Possible bonuses

Enhanced maternity/adoption leave

Discounts (online & high street)

Healthcare access

Job summary

Plumb Centre, part of the Wolseley Group, is looking for an Operations Assistant to join our Norwich branch. You will handle general warehouse duties, picking and packing, loading/unloading, and ensure a tidy, safe workplace while delivering excellent customer service at the trade counter.

The role is full-time, 40 hours per week, Monday to Friday 07:00–16:00 with a 1-hour break; salary £26,695 plus bonus and benefits, including a strong pension, annual leave, healthcare access, and staff

Qualifications

• Experience working in a warehouse or similar environment.
• Physically demanding role; able to lift heavy items.
• Excellent communication and confidence in customer interactions.
• Dependable team player willing to help across the branch.
• Keenness to learn with a positive attitude.

Responsibilities

• General Warehouse duties.
• Picking and packing stock, with heavy lifting involved (boilers, radiators, toilets).
• Loading/unloading vehicles safely.
• Ensuring workspace is tidy and adheres to health and safety procedures.
• Support the Trade Counter with exceptional customer service.

Skills

Warehouse experience

Physically able

Customer service

Team player

Eager to learn

Job description

Operations Assistant

Location: Norwich

Salary: £26,695 + Bonus + Excellent Benefits

Employment Type: Permanent, Full-time

About Us

We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap - including...

• Annual leave (increasing with length of service)


• A generous pension scheme (matched up to 9%)


• Potential to earn bonuses


• Enhanced maternity / adoption leave


• Access to a great range of online and high street discounts

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

Responsibilities

• General Warehouse duties.


• Picking and packing stock, which will involve heavy lifting and manual handling of heavy items like boilers, radiators, toilets etc.


• Loading/unloading vehicles safely.


• Ensuring the workplace is tidy and adheres to our health and safety procedures.


• You will need to support the Trade Counter as required providing exceptional customer service at all times.

Working Hours

The role is a full-time, permanent position, 40 hours per week, Monday to Friday, 07:00 AM - 16:00 PM with a 1-hour break. No weekend work required.

Qualifications & Skills

• Experience working in a warehouse or similar environment.


• Able to handle a physically demanding job.


• Excellent communication skills and confidence in customer interactions.


• Dependable team player, prepared to support in all areas of the branch with a strong work ethic.


• Eagerness to learn, with a positive and enthusiastic attitude.