Operations Assistant

David Lloyd Leisure Ltd; Kettering; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership for you and your

Discount on food and drinks.

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Job summary

David Lloyd Leisure Ltd in the United Kingdom is seeking an Operations Assistant to support our clubs 7 days a week, ensuring members feel safe and have an excellent experience.

You will assist across departments with tasks such as cleaning, opening and closing duties, greeting members, and helping teams wherever needed. We value teamwork, strong communication, and a customer‑focused approach.

Qualifications

• Customer service focused approach.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced environment.
• Emergency Response Qualification is desirable but not essential.

Responsibilities

• Assist across club departments with cleaning, opening and closing tasks.
• Greet members and ensure they have an excellent and safe experience.
• Support teams wherever needed to maintain service standards.

Skills

Customer service

Teamwork

Communication

Fast-paced environment

Job description

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Assistant to join our team! As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week. This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you:

• As an Operations Assistant, we are looking for someone who:
• Has an over all passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment
• An Emergency Response Qualification is desirable not but essential for this role.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club! Kettering With 149 clubs across the UK and Europe, David Lloyd Leisure is the leading premium health and wellness group.