Operations Assistant

David-Lloyd-Clubs; Kettering; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Free club membership

Discount on food and drinks

Discounts on swimming, tennis, and PT

Career advancement training

Wagestream app

Benefits suite access

Job summary

David Lloyd Clubs is seeking an Operations Assistant in the UK to help deliver exceptional member experiences across the club. You will support cleaning, opening/closing tasks, greeting members, and assist teams to maintain smooth daily operations.

The role requires a passion for customer service, teamwork, and the ability to thrive in a fast-paced setting. Emergency response qualification is desirable but not essential.

Qualifications

• A passion for delivering excellent customer service.
• Strong teamwork and communication skills are essential.
• Ability to adapt quickly in a busy club environment.

Responsibilities

• Assist with cleaning and opening/closing tasks.
• Greet and assist members to ensure a positive experience.
• Support club teams with daily operations as needed.
• Contribute to a safe and welcoming environment for all members.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced

Emergency response

Job description

Would you like to join Europe's leading premium health and wellness group?Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Operations Assistant to join our team!As Operations Assistant your role will support to ensure our members feel safe and have an excellent experience every day, 7 days a week.This role will support departments across the club with activities such as cleaning, opening and closing tasks, greeting our members, and supporting teams wherever needed.\"\"We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.Some of our perks :Free Club Membership for you and your family!Discount on food and drinks.Discounts on Swimming, Tennis Lessons, and Personal Training.Opportunities for Career Advancement through internal training and development.Wagestream App : Get paid on demand !Access to our Benefits Suite .About you :As an Operations Assistant , we are looking for someone who :Has an over all passion for customer serviceA team player, with strong communication and collaboration skillsAbility to work in a fast-paced environmentAn Emergency Response Qualification is desirable not but essential for this role.Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!