Operations Administrator — Service Delivery Pro (Electric Car)

Confidential; Essex; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private healthcare

Salary sacrifice pension

Employees assistance programme

Electric car scheme

Job summary

Confidential is seeking a highly organised Operations Administrator to join a busy team on a full-time, permanent basis. You will provide administrative support across the team, coordinate reports and maintain documentation, ensuring records are accurate and up to date.

You will liaise with customers, subcontractors and internal teams to deliver a smooth, efficient service. Responsibilities include supporting customers and colleagues, managing shared inboxes and service requests, scheduling

Qualifications

• Previous experience in an administrative or customer service role.
• Ability to handle a busy workload and prioritise as appropriate.
• Experience working in a fast-paced environment.
• Ability to produce documentation and reports.
• Strong communication skills.
• Confident using MS Office, PowerPoint, Access, Publisher and Excel.

Responsibilities

• Provide administrative support to customers and internal team members.
• Coordinate and manage shared inboxes calls and service requests.
• Schedule work and update customers.
• Prepare and format documents, reports and correspondence.
• Liaise with engineers to schedule works.
• Act as a point of contact for customers.

Skills

Strong communication skills

Ability to prioritise workload

Experience in administrative or CS

Experience in fast-paced environments

Tools

MS Office

PowerPoint

Access

Publisher

Excel

Job description

Confidential is seeking a highly organised Operations Administrator to join a busy team on a full-time, permanent basis. You will provide administrative support across the team, coordinate reports and maintain documentation, ensuring records are accurate and up to date.

You will liaise with customers, subcontractors and internal teams to deliver a smooth, efficient service. Responsibilities include supporting customers and colleagues, managing shared inboxes and service requests, scheduling