Operations Administrator: Fast-Paced Admin & Customer Care

Restore plc; Manchester; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave 23 days

Maternity/Paternity pay

Sick pay

Apprenticeships

Life Assurance 2x salary

Stream earnings app access

Job summary

Restore plc in Swinton, Manchester, is looking for an Operations Administrator to join the depot team. You will handle orders, contracts, and customer communications, working Monday to Friday, 40 hours per week, on a permanent basis.

The role requires strong communication, excellent telephone manners, and proficiency with standard software. You’ll collaborate with Sales, Transport and Warehouse teams and ensure accurate paperwork and timely responses.

Qualifications

• Excellent written and spoken communication skills.
• Excellent telephone manner.
• Ability to prioritise workload.
• Experience in a fast-paced, customer-focused environment.

Responsibilities

• Work as a member of the depot team, undertaking delegated tasks and responsibilities in line with service needs and operational requirements
• Liaise swiftly and effectively with other staff members and customers to meet customer requirements
• Input incoming orders and contracts into the relevant computer system
• Complete company paperwork accurately and promptly in line with company procedures and process route clear-downs efficiently
• Build effective and close working relationships with the Sales, Transport, and Warehouse teams
• Ensure proactive communication with SCOs throughout the working day
• Respond promptly to email and phone requests

Skills

Communication skills

Telephone manners

Customer care

Software skills

Prioritisation

Confidentiality

Fast-paced environment

Job description

Restore plc in Swinton, Manchester, is looking for an Operations Administrator to join the depot team. You will handle orders, contracts, and customer communications, working Monday to Friday, 40 hours per week, on a permanent basis.

The role requires strong communication, excellent telephone manners, and proficiency with standard software. You’ll collaborate with Sales, Transport and Warehouse teams and ensure accurate paperwork and timely responses.