Care Services Administrator | Compliance & Scheduling

Northcrest Healthcare; Cambridgeshire and Peterborough; On-site; GBP 21,000 - 30,000; Full time

Job summary

Northcrest Healthcare Limited is seeking a reliable Administrator to join and support our growing health and social care team in Cambridgeshire. The role involves general office duties, handling calls and emails, and assisting with rotas and record-keeping.

The ideal candidate will have experience in health and social care and a good understanding of safeguarding and professional standards, with responsibilities spanning recruitment support, care plans, risk assessments and day-to-day operations

Qualifications

• Experience in health and social care environments is a plus.
• Strong organisational and multitasking abilities are essential.
• Good communication skills with clients, families and professionals.

Responsibilities

• Carry out general office and administrative duties.
• Answer telephone calls and respond to emails professionally.
• Support the preparation and management of staff rotas.
• Maintain accurate staff, client and compliance records.
• Communicate professionally with clients, families, carers, healthcare professionals and commissioners.
• Assist with care plans, reviews and risk assessments where required.
• Support staff recruitment, onboarding and compliance monitoring.
• Assist the management team with the day-to-day running of care services.
• Ensure confidential information is handled and recorded appropriately.
• Support the organisation in maintaining high standards of care and regulatory compliance.

Skills

Office administration

Customer service

Communication

Education

A-levels or equivalent

Tools

Microsoft Office

CRM software

Job description

Northcrest Healthcare Limited is seeking a reliable Administrator to join and support our growing health and social care team in Cambridgeshire. The role involves general office duties, handling calls and emails, and assisting with rotas and record-keeping.

The ideal candidate will have experience in health and social care and a good understanding of safeguarding and professional standards, with responsibilities spanning recruitment support, care plans, risk assessments and day-to-day operations