Operations Administrator (Administration and Customer Service)

Other; Billingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio is seeking an organised Operations Administrator to join the team on an immediate-start basis. This office-based role supports day-to-day operational and administrative activities in Billingham.

The candidate will manage transport administration, maintain records, handle planning tasks, and collaborate with drivers, suppliers, and internal teams. A clean driving licence and strong communication skills are essential.

Qualifications

• Experience in transport administration or similar operational role.
• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Good attention to detail and accuracy.
• Ability to work independently as well as in a team.
• Clean driving licence.
• Confident using standard office software and administrative systems.

Responsibilities

• Provide efficient administrative and operational support to the wider team.
• Manage and maintain accurate operational records and documentation.
• Support transport administration and day-to-day planning activities.
• Coordinate operational information and ensure paperwork is completed accurately and on time.
• Prepare and maintain waste-related paperwork required for road transport.
• Communicate effectively with internal teams, drivers, suppliers, and stakeholders.
• Use spreadsheets and other systems to record, update, and manage operational information.
• Support the team with general administrative duties as required.

Skills

Transport administration

Communication

Time management

Attention to detail

Independent work

Driving licence

Tools

Google Sheets

Office software

Job description

Job Title: Operations Administrator

Location: Billingham
Duration: 8 months contract
Start Date: Immediate

Working House: 3 days between Monday and Friday
Working Hours: 34 hours per week,

Job Overview

We are looking for an organised and proactive Operations Administrator to join our team on an immediate-start basis. This is an office-based position supporting day-to-day operational and administrative activities.

Key Responsibilities

• Provide efficient administrative and operational support to the wider team.
• Manage and maintain accurate operational records and documentation.
• Support transport administration and day-to-day planning activities.
• Coordinate operational information and ensure relevant paperwork is completed accurately and on time.
• Prepare and maintain waste-related paperwork required for road transport.
• Communicate effectively with internal teams, drivers, suppliers, and other relevant stakeholders.
• Use spreadsheets and other systems to record, update, and manage operational information.
• Support the team with general administrative duties as required.

Essential Skills & Experience

• Previous experience in transport administration or a similar administrative/operational role.
• Excellent verbal and written communication skills.
• Strong organisational and time-management skills.
• Good attention to detail and accuracy.
• Ability to work independently as well as part of a team.
• Clean driving licence.
• Confident using standard office software and administrative systems.

Desirable Skills & Experience

• Experience using Google Sheets.
• Previous operational planning experience.
• Experience producing waste paperwork for road transport.
• Experience working within a transport, logistics, waste management, or operational environment.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.