Operations Administrator

Restore Plc; Swinton; On-site; GBP 18,000 - 24,000; Full time

Job summary

Restore Plc is seeking an Administration Assistant to support the depot team with branch administration and exceptional customer service. Reporting to the Operations Supervisor, you will manage daily and weekly duties, including inputting orders and contracts, completing paperwork, and processing route clear-downs.

You will liaise with staff and customers and build relationships with Sales, Transport and Warehouse teams, while maintaining proactive communication with SCOs throughout the day.

Qualifications

• Administration and clerical tasks experience
• Customer service orientation
• Good communication with internal teams and customers

Responsibilities

• Liaise swiftly and effectively with staff and customers to meet requirements
• Input incoming orders and contracts into the computer system
• Complete paperwork accurately and promptly in line with procedures and process route clear-downs
• Build strong working relationships with Sales, Transport and Warehouse teams
• Ensure proactive communication with SCOs throughout the day

Job description

The role of Administration Assistant involves supporting the depot team by managing branch administration tasks and ensuring exceptional customer service. Reporting to the Operations Supervisor, you will handle daily and weekly duties, including inputting orders and contracts into the computer system, completing company paperwork accurately, and processing route clear-downs. Key responsibilities also include liaising with staff and customers, building effective relationships with the Sales, Transport, and Warehouse teams, and maintaining proactive communication with SCOs. Prompt responses to email and phone requests are also essential., Work as a member of the depot team, undertaking delegated tasks and responsibilities in line with service needs and operational requirements

• Liaise swiftly and effectively with other staff members and customers to meet customer requirements


• Input incoming orders and contracts into the relevant computer system


• Complete company paperwork accurately and promptly in line with company procedures and process route clear-downs efficiently


• Build effective and close working relationships with the Sales, Transport, and Warehouse teams


• Ensure proactive communication with SCOs throughout the working day