Transport Administrator

Bidcorp; Lee Mill; On-site; GBP 21,000 - 27,000; Full time

Job summary

Bidcorp is seeking a Transport Administrator to act as the primary contact for transport issues and perform essential admin duties to support depot governance and customer service. The role involves handling calls and emails, data input, and coordinating with multiple departments to meet depot targets.

The individual will assist Transport Managers, perform warehouse-based debrief tasks, and ensure accurate record-keeping.

Qualifications

• Organisational skills and ability to prioritise workload.
• Experience and understanding of the food distribution market (desirable).
• Competent in IT including Outlook, Word and Excel.
• Excellent communication via telephone and email.
• Strong interpersonal and influencing skills.
• Attention to detail and accuracy in records.

Responsibilities

• Provide administrative support and reporting to meet governance requirements.
• Handle calls and emails within defined parameters or escalate as needed to the Transport Manager.
• Input data using the appropriate electronic systems.
• Maintain storage of records (physical and electronic) for easy retrieval.
• Coordinate with other departments to ensure effective information flow.
• Collate data from system tools to add value to the department.
• Support Transport Managers with tasks to keep the department running smoothly.
• Execute administrative duties to ensure high levels of customer care.
• Assist with debrief duties in the Warehouse and support drivers with admin tasks.

Skills

Organisational skills

Communication skills

Interpersonal skills

Attention to detail

Under pressure performance

Tools

Outlook

Microsoft Word

Microsoft Excel

Job description

Transport Administrator

To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service.

Accountabilities – may include but not limited to:

• Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements
• Effective handling of calls/emails to provide administrative support within agreed parameters or to escalation issues outside these parameters to the Transport Manager
• Utilise data input using the appropriate electronic systems
• Manage the effective storage of records, physical and/or electronic to ensure efficient location of records
• Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets
• Manage the collation of data in respect of any system tools to add value to the department
• Support Transport Managers in any tasks that are necessary to support the effective running of the Transport department
• To action and manage administrative duties as directed in order to ensure customers receive the necessary level of care
• Carry out debrief duties which is situated in the Warehouse which can involve moving stock, cages and assisting the drivers with admin duties and reporting

Requirements (Knowledge, skills and key behaviours)

• Organisational skills
• Experience and understanding of the food distribution market place (desirable)
• Competent in the use of IT including Outlook, Word and Excel
• Communication skills (telephone and email)
• Interpersonal and influencing skills
• Attention to detail – the ability to record accurate information
• Conscientious
• Ability to be effective under pressure