Operations Administrator

Sport Limited; Loughborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

The UK Sports Institute is seeking a full-time Operations Administrator to support the Performance Data Team in Loughborough. This role involves user support, system management, and operational tasks to enhance elite sports performance across the UK. Ideal candidates will have strong customer service skills and a proactive approach to problem-solving.

Qualifications

• Proactive and able to manage user queries effectively.
• Experience with performance data systems or similar environments.
• Strong attention to detail and organizational skills.

Responsibilities

• First point of contact for performance data system users.
• Manage access and resolve user queries.
• Support operational tasks and process improvement.

Skills

Customer Service

Tech-savviness

Organizational Skills

Job description

This is a Permanent, Full-Time vacancy that will close in 8 days at 23:59 BST.

Our Vacancy

The Opportunity…

The UK Sports Institute has an exciting opportunity for a full-time Operations Administrator within the Performance Data Team in Loughborough.

A snapshot of the role…

Are you passionate about high-performance environments and exceptional customer service? Join the UKSI Performance Data team as an Operations Administrator, where you'll play a vital role in supporting the systems that underpin elite sports performance across the UK.

In this fast-paced, people-focused role, you’ll be the first point of contact for users of our performance data systems—resolving queries, managing access, and ensuring everything runs smoothly behind the scenes. You'll thrive on keeping things organised, accurate, and efficient, whether you're updating system data, managing SharePoint sites, or supporting internal processes that keep the team on track.

You’ll be hands-on with operational tasks, user support, and system audits, and you'll contribute to process improvement, financial administration, and team logistics. If you're proactive, tech-savvy, and love helping others, this is your chance to make a real impact in a nationally significant organisation committed to sporting excellence.

If you believe you can bring the expertise we require to help shape our future, we very much look forward to hearing from you.

Equality, Diversity and Inclusion

At the UKSI, we aspire to have a workforce that is diverse and representative of all sections of society, not only by characteristic but by thought and perspective. We believe a diverse workforce enables growth and creates a sustainably inclusive workspace for all employees.

If there is something we can do to help make the recruitment process or the job more accessible, please let us know!

Safer Recruitment …

We are committed to providing a safe and inclusive environment at UKSI. All applications will be subject to safer recruitment principles, including self-declaration forms, reference checks, and, depending on the role, Enhanced DBS vetting.

Application Method: To be considered for this opportunity, candidates should submit a CV and answer application questions via the UKSI careers portal. The answers should highlight your relevant skills, experience, and attributes that make you an ideal candidate.

Important: Once you start your application, you can type your answers in a free text box or upload them with your CV. Please ensure your answers do not exceed 2 sides of A4, and note that only one document can be uploaded.

Artificial Intelligence: We recognize increased AI use in applications. We value personalized responses that reflect your individual skills and experience. Therefore, AI-generated content is discouraged, as it may lack specificity or fail to address key criteria. This does not apply to adaptive technology used to support individual needs.

Key Dates for Applicants

Additional information: Interview dates may change, and additional stages may be required. We will provide sufficient notice and preparation time.

If you have questions, please email [e-mail].

Our Company

The UKSI supports sports and athletes to excel. Since 2002, it has contributed to over 1,000 British Olympic and Paralympic medals, evolving into a world-leading organisation.