Investment Operations Administrator

AFH Wealth Management; Bromsgrove; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

AFH Wealth Management is seeking an Investment Operations Administrator for their Bromsgrove office. This full-time role involves client maintenance, cash position monitoring, and supporting medium risk queries. Ideal candidates will possess a solid understanding of financial services and operational procedures, alongside proficiency in Microsoft Office applications.

Benefits

Training and qualifications support

Contributory pension scheme

Competitive salary and annual discretionary bonus

Health benefit scheme

Flexible working options

Enhanced Maternity, adoptive and paternity pay

Loyalty bonus and additional holiday days

Employee referral bonus scheme

Social events

Qualifications

• Good knowledge of the Financial Services Market and Investment Products.
• Relevant Operational procedures knowledge.
• Working knowledge of Pershing’s Nexus, XPlan, and Nexus Complete Software Systems preferred.

Responsibilities

• Ensure client requests are processed within the agreed SLA.
• Help with processing deceased accounts and death claims.
• Respond to telephone and medium risk inbox queries.

Skills

Knowledge of Financial Services Market

Operational Procedures Knowledge

Good Working Knowledge of Microsoft Word

Good Working Knowledge of Microsoft Excel

Good Working Knowledge of Microsoft Outlook

Knowledge of TCF Principles

Knowledge of GDPR

Tools

Pershing’s Nexus

XPlan

Nexus Complete Software Systems

Job description

Join to apply for the Investment Operations Administrator role at AFH Wealth Management

2 days ago Be among the first 25 applicants

Join to apply for the Investment Operations Administrator role at AFH Wealth Management

Get AI-powered advice on this job and more exclusive features.

A fantastic opportunity to join one of the UK’s leading independent financial advisory and wealth management firms.

We are looking for those of you who wish to grow with us as a business in our Bromsgrove office with hybrid working opportunities. You will join us on a full-time, permanent basis, and in return, you will receive a competitive salary plus a range of benefits.

The role is a core function within the Investments Operations Team dealing with general client maintenance as well as cash position monitoring for client accounts excluding AFH Direct. Also providing support and dealing with medium risk queries.

Key Responsibilities as our Investment Operations Administrator will include:

• To ensure client requests are correctly processed and completed within the agreed SLA
• To help with processing deceased accounts and death claims
• To respond to telephone and medium risk inbox queries, escalating where necessary
• To develop new methods of carrying out existing tasks in order to increase efficiency
• To update any new changes to model portfolio’s on provider platforms
• Cash reporting for low and high cash for a number of providers excluding AFH Direct
• Processing Bed and Isa’s on various platforms
• To be a point of contact for consultants, members of the business and the team
• Ensure that all data is accurate and up to date where appropriate
• Ensure all completed instructions and transactions match and are fully documented in line with laid down procedures to provide appropriate audit trail and accountability
• Monitor and maintain accurate diary management and record keeping processes to ensure appropriate activity audit trails are maintained in line with the Firms compliance standards
• Maintain a clear understanding of the concept of Treating Customers Fairly (TCF) and how AFH Wealth Management seeks to comply with this FCA requirement
• Abide by AFH Group procedures and standards in relation to anti money laundering, data security and confidentiality and to complete training and assessment as required
• Support reporting staff in the event of absence and tax year end
• Any reasonable request made by Director/Senior Manager of the Company
  
  

What we are looking for in our ideal Investment Operations Administrator:

• Good knowledge of the Financial Services Market and Investment Products
• Relevant Operational procedures knowledge
• Good working knowledge of Microsoft Word, Excel and Outlook
• Working knowledge of Pershing’s Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used
• Knowledge of TCF Principles and GDPR and how they apply to the individual role
• Good knowledge of the Financial Services Market and Investment Products
• Relevant Operational procedures knowledge
• Good working knowledge of Microsoft Word, Excel and Outlook
• Working knowledge of Pershing’s Nexus, XPlan and Nexus Complete Software Systems preferred as well as other providers used
• Knowledge of TCF Principles and GDPR and how they apply to the individual role
  
  

Benefits of working for AFH Wealth Management:

• Training and qualifications - We take pride in supporting and paying for our staff to undertake professional qualifications relevant to your jobs role once you have passed your three-month probation
• Contributory pension scheme, and death-in-service benefit
• Competitive salary and annual discretionary bonus, following one year’s service
• Health benefit scheme - including digital gym subscriptions, dental and optional treatments and alternative therapies
• Flexible working options and competitive holiday allowance, with annual buy and sell scheme options
• Enhanced Maternity, adoptive and paternity pay
• Loyalty bonus and additional holiday days, based on length of service
• Employee referral bonus scheme
• Social events
  
  

With over 30 years of experience and more than 200 accredited advisers nationwide, AFH is one of the UK’s leading independent financial advisory firms.

If you or anyone that you know are interested in becoming a part of our growing community as our Investment Operations Administrator, get in touch and click ‘APPLY’ today or email us via [e-mail]. We look forward to hearing from you!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Human Resources

Referrals increase your chances of interviewing at AFH Wealth Management by 2x

Sign in to set job alerts for “Operations Administrator” roles.

Birmingham, England, United Kingdom 2 months ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 4 weeks ago

Birmingham, England, United Kingdom 1 week ago

West Midlands, England, United Kingdom 1 week ago

Operations Manager - Kidderminster (Ref:5681)

Kidderminster, England, United Kingdom 2 weeks ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 4 days ago

Warehouse Operations Manager - Night Shift

Coventry, England, United Kingdom 1 week ago

Royal Leamington Spa, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 3 weeks ago

Business Support Administrator - UK Operations

Dudley, England, United Kingdom 2 weeks ago

Marcus by Goldman Sachs, Complaints Specialist, Birmingham

West Midlands, England, United Kingdom 1 day ago

Wellesbourne, England, United Kingdom 1 month ago

Birmingham, England, United Kingdom 1 week ago

Coventry, England, United Kingdom 4 days ago

Coventry, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 5 days ago

Birmingham, England, United Kingdom 1 week ago

TEC Regional Operations Manager (Central)

Birmingham, England, United Kingdom 1 day ago

Family Services Contact Centre Agent 1 (Ref: 5306)

Birmingham, England, United Kingdom 2 weeks ago

Customer Service & Asset Specialist UK and Ireland

Dudley, England, United Kingdom 3 weeks ago

Worcester, England, United Kingdom 19 hours ago

Worcestershire, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 1 day ago

Birmingham, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.