Operations Administrator

Brooks and Wood Ltd; Ipswich; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Office-based role

Career development

Projects across the region

Competitive package

Job summary

Brooks and Wood Ltd is seeking an Operations Administrator to support our busy construction and maintenance teams. You will coordinate project documentation, maintain registers, and manage office systems from our Ipswich site.

You will handle data entry in CAFM and internal databases, process pricing enquiries with suppliers, and assist with invoicing and O&M manual preparation. A proactive, detail-oriented approach and strong MS 365 skills are essential.

Qualifications

• Proficient with Microsoft 365 apps and office software.
• Strong written and verbal communication.
• Able to manage tasks independently and meet deadlines.

Responsibilities

• Provide comprehensive admin support to construction and maintenance teams.
• Maintain tender and subcontractor registers and price inquiries.
• Coordinate material and subcontractor price enquiries.
• Record data in CAFM systems and internal databases.
• Schedule contract PPM servicing across sites.
• Prepare O&M manuals and handle invoicing.
• Update social value, environmental policies, and company website.

Skills

Communication skills

Independent worker

Organisation

Team collaboration

Detail-oriented

Tools

Microsoft 365

Outlook

Excel

Word

CAFM systems

Job description

About the Role

We are looking for a proactive and detail-oriented Operations Administrator to support our busy construction and maintenance teams. This role is essential in ensuring the smooth coordination of project documentation, internal systems, and office operations.

Key Responsibilities

• Provide comprehensive administrative support to our teams
• Maintain and update tender and subcontractor registers
• Coordinate material and subcontractor price enquiries
• Update drawing registers, prepare site packs and handle key documentation
• Accurately record and update data in CAFM systems and internal databases
• Scheduling of contract PPM servicing across various sites
• Compile and issue detailed Operations & Maintenance (O&M) manuals
• Undertake sales invoicing
• Record, analyse and implement our social value and environmental policies
• Manage company social media & website updates
• General administration tasks across the business

What We’re Looking For: Essential Skills & Experience

• Strong proficiency in Microsoft 365 (Outlook, Excel, Word)
• Excellent verbal and written communication skills
• Ability to work independently and take ownership of assigned tasks
• Strong organisational skills with a focus on meeting deadlines
• Collaborative approach with a positive, team-oriented mindset

Preferred Qualifications

• Previous experience in an administrative role within the construction or civil engineering sector, desirable but not essential.

What We Offer

• Office-based role within a supportive and professional team environment
• Opportunities for professional development and career growth
• A chance to play a key role in delivering impactful construction and essential maintenance projects across our region
• Competitive package for the right applicant