Operations Administrator

TN United Kingdom; Bicester; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking an operationally focused individual to join their team in Bicester. This role involves ensuring that all administrative functions are executed efficiently and to high standards. You'll be responsible for maintaining operational reports, liaising with various departments, and handling customer queries. The ideal candidate will thrive in a dynamic environment, possess strong Excel skills, and demonstrate a commitment to teamwork. With a passion for excellence and a supportive culture, this position offers opportunities for career growth and development.

Benefits

Competitive salary

Career development opportunities

Inclusive work environment

Qualifications

• Experience with Excel spreadsheets is essential.
• Ability to juggle multiple work streams and prioritize tasks.

Responsibilities

• Ensure all admin functions are completed in line with customer specifications.
• Liaise with other departments regarding shortages and queries.
• Maintain multiple operational reports across the group.

Skills

Excel Spreadsheets

Teamwork

Job description

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Typical working Hours 14:00 - 22:00 Sunday to Thursday with some flexibility required

Bicester

Our Core Values: Integrity, Inclusiveness, Excellence, Teamwork, Responsibility

Scope of the role

To ensure that all admin functions are completed in line with customer specifications, in a timely manner, and that the product picked is of the highest quality. All relevant admin processes should always be followed.

Key Responsibilities

• The ability to work on own initiative, juggling multiple work streams and prioritizing accordingly.
• The role will be operationally based, so a keen interest & experience in operations and warehousing is essential.
• Owning and maintaining multiple excel spreadsheets covering a range of operational reports across the group.
• Dealing with all levels of personnel across the group, providing clear and concise information where required.
• Liaising with other departments regarding shortages and other external and internal queries.
• Providing ongoing intelligence/data/information through the department that can be used by other departments to make more informed decisions.
• Dealing with general emails, handling incoming and outgoing calls.
• Investigating customer complaints when required.
• Preparing pick sheets and other documentation for operations, segregating and debriefing pick sheets and PODs.
• Ensuring all orders are picked in full prior to dispatch.
• Developing positive relationships with all colleagues.
• Entering, amending, and invoicing sales purchase orders.
• Dealing with transfers between internal depots.
• Any other reasonable management request in line with your contracted duties.

Key Attributes

• Experience with Excel spreadsheets.
• Teamwork.
• If you are interested and feel you meet the above criteria, do not delay—apply for this role and start your journey today!

We have a passion for excellence and for individuals eager to drive their future success with fresh thinking and solid work ethics. In return, we offer a competitive salary and staff benefits, with opportunities to develop a career within Fresh Direct and the wider Group.

We aim to represent the diversity of our local communities and actively encourage applications regardless of age, race or ethnicity, gender, sexual orientation, or disability.

Additional Information

At Fresh Direct, everyone is welcome. We want you to help define our culture and celebrate the unique talents of each colleague. We focus on who you are and your potential, not just your CV. We are committed to fostering a diverse and inclusive environment where everyone has a voice, is appreciated, and has equal opportunities. We work hard to ensure everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our goal is for everyone to belong and thrive at Fresh Direct. We will support you during your application, and if you need adjustments in our recruitment process, please contact our resourcing team.

About Fresh Direct

Built on a passion for food and feeding the nation, Fresh Direct is dedicated to making life easier and more efficient for chefs, cooks, and caterers across the country. We are a leading supplier of locally and globally sourced fresh produce and dairy across Great Britain, bringing the best of the seasons to chefs’ menus.