Operations Administration Support Apprentice

Gaia Climate Solutions Ltd; Maypole Green; On-site; GBP 15,000 - 18,000; Full time

Job summary

Gaia Climate Solutions Ltd. is offering an apprenticeship for a Level 3 Business Administrator. The role involves coordinating installation projects, scheduling deliveries, maintaining CRM records and assisting with project documentation.

You will support stock management, prepare essential packs and health and safety paperwork, and learn through workplace and online training without college attendance. GCSE English and Maths at grade 4 are expected, with a motivation to develop admin and IT

Qualifications

• GCSE English and Maths with grade 4 or higher.
• Strong communication skills and IT proficiency.
• Excellent attention to detail and well-organised work ethic.
• Enthusiasm for learning and developing via the Level 3 Business Administrator Apprenticeship.

Responsibilities

• Coordinate installation projects by liaising with Sales, customers, installers and Logistics.
• Schedule installations, arrange deliveries, order materials and allocate materials to the warehouse.
• Prepare system design drawings, test sheets and project paperwork for installation and repair teams.
• Maintain the CRM, manage the installation inbox and record project documentation.
• Support stock takes and keep stock, tools and toolbox talk records up to date.
• Book deliveries, inductions and accommodation for installers and engineers.
• Prepare Friday Packs, ITP Packs, Package Quality Plans, PUWER Registers and RAMs.
• Assist with project valuations, raise quotations and handle spare parts.
• Monitor on-site assessment forms and uphold Gaia's health and safety commitment.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Education

GCSE English and Maths (grade 4)

Job description

Gaia's Operations Team supports installation projects, logistics and aftersales. The team coordinates work between customers, installers, logistics, accounts and project managers, and supports project documentation, materials, scheduling and health and safety administration.,

• Liaise with Sales, customers, installers and Logistics to coordinate installation projects.
• Help schedule installations, arrange deliveries, order materials and allocate materials to the warehouse.
• Prepare system design drawings, test sheets and project paperwork for installation and repair teams.
• Maintain the CRM, manage the installation inbox and retrieve, save and record project documentation, including site sign-offs.
• Support engineers' weekly stock takes and keep stock, tool and toolbox talk records up to date.
• Book deliveries, inductions and accommodation for installers and engineers.
• Help prepare Friday Packs, ITP Packs, Package Quality Plans, PUWER Registers, RAMs and site health and safety paperwork.
• Support project valuations with Accounts, raise repair quotations, organise commissioning and spare parts, and handle manufacturer claims.
• Monitor on-site assessment forms, report issues and uphold Gaia's health and safety commitment.
• Provide general business support, attend meetings and cover for Project Managers when required.
• The learner will be studying the Level 3 Business Administrator Apprenticeship Standard qualification.

There is no attendance required at college, all training will be delivered in the workplace or online.

GCSE in: English (grade 4) and Maths (grade 4) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• £16,640 a year