Operations Administration Support Apprentice - GAIA CLIMATE SOLUTIONS LTD

Icanbea; Woolpit; Presencial; GBP 15.000 - 18.000; Jornada completa

Descripción de la vacante

Gaia is offering a Business Administrator (Level 3) apprenticeship in Woolpit, Suffolk. You will support installation projects, manage paperwork, coordinate deliveries and maintain the CRM, while learning through workplace and online training with West Suffolk College.

The role provides potential progression into administration or project management. Essential GCSE English and Maths are required, and training starts with the Level 3 apprenticeship.

Formación

• GCSE in English (grade 4) and Maths (grade 4).
• Good communication and organisational skills.
• Willingness to learn through apprenticeship training.

Responsabilidades

• Coordinate installation projects with Sales, customers, installers and Logistics.
• Schedule installations, arrange deliveries, and allocate materials to the warehouse.
• Prepare system designs, test sheets and project paperwork.
• Maintain CRM, manage installation inbox and records.
• Support stock control, toolbox talks and safety records.
• Book deliveries, inductions and accommodation for installers and engineers.
• Assist with project valuations, quotations and spare parts management.

Conocimientos

Coordination

Administration

CRM management

Educación

GCSE English & Maths (Grade 4)

Descripción del empleo

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About

26th October 2026

Gaia's Operations Team supports installation projects, logistics and aftersales. The team coordinates work between customers, installers, logistics, accounts and project managers, and supports project documentation, materials, scheduling and health and safety administration.

• Liaise with Sales, customers, installers and Logistics to coordinate installation projects.
• Help schedule installations, arrange deliveries, order materials and allocate materials to the warehouse.
• Prepare system design drawings, test sheets and project paperwork for installation and repair teams.
• Maintain the CRM, manage the installation inbox and retrieve, save and record project documentation, including site sign-offs.
• Support engineers’ weekly stock takes and keep stock, tool and toolbox talk records up to date.
• Book deliveries, inductions and accommodation for installers and engineers.
• Help prepare Friday Packs, ITP Packs, Package Quality Plans, PUWER Registers, RAMs and site health and safety paperwork.
• Support project valuations with Accounts, raise repair quotations, organise commissioning and spare parts, and handle manufacturer claims.
• Monitor on-site assessment forms, report issues and uphold Gaia’s health and safety commitment.
• Provide general business support, attend meetings and cover for Project Managers when required.

Training to be provided

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider
WEST SUFFOLK COLLEGE

Training course
Business administrator (level 3)

Training schedule
The learner will be studying the Level 3 Business Administrator Apprenticeship Standard qualification.
There is no attendance required at college, all training will be delivered in the workplace or online.

Entry Requirements

Essential qualifications
GCSE in: English (grade 4) and Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills required

On successful completion of the apprenticeship, this role could lead to an administration position, with the potential to progress into a Project Manager role as experience and skills develop.

Closing Date

The closing date for this job offer is on 06/11/2026

£16,640 a year

Location

This job is located inWoolpit, Bury St. Edmunds,, Suffolk

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.