Operations Admin Team Lead — Drive Efficiency & Compliance

Forrest Recruitment Ltd.; England; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Pension

Holiday entitlement

Growth opportunities

Varied role

Job summary

Forrest Recruitment Ltd. in Knowsley is seeking an experienced Administrative Team Leader to supervise the administration team across the Operations Department.

You will ensure accurate documentation, CRM data integrity, and timely handling of quotations and orders to support a busy operational environment. The role requires strong organisational skills, prior leadership experience, and a proactive approach to improving administrative processes while maintaining ISO-compliant records and Health

Qualifications

• Proven experience leading an administration team.
• Strong organisational and coordination skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Experience with CRM systems.
• ISO/Health & Safety compliance desirable.

Responsibilities

• Lead and coordinate the office administration team.
• Coordinate with warehouse and operations teams.
• Maintain CRM and ensure data accuracy.
• Prepare and issue customer quotations.
• Process purchase orders and documentation.
• Support ISO compliance and training records.
• Produce operational and management reports.
• Identify process improvements.
• Support Head of Operations with reporting.
• Maintain training matrix and health & safety records.

Skills

Team leadership

Office 365

CRM systems

Organisational skills

Communication

ISO compliance

Tools

Excel

Word

Outlook

Job description

Forrest Recruitment Ltd. in Knowsley is seeking an experienced Administrative Team Leader to supervise the administration team across the Operations Department.

You will ensure accurate documentation, CRM data integrity, and timely handling of quotations and orders to support a busy operational environment. The role requires strong organisational skills, prior leadership experience, and a proactive approach to improving administrative processes while maintaining ISO-compliant records and Health