Operations Admin Specialist – Scotland

Mears Group

Viewpark

On-site

GBP 25,000 - 31,000

Full time

3 days ago

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Benefits offered by this job

25 days annual leave

Leading pension scheme

Mears Rewards discounts

Volunteering Leave

Staff perks

Family friendly policies

Job summary

Mears Group is seeking an organised Administrator to join our team in Tannochside, Scotland. This office-based role supports front-line operations, handling a high-volume central inbox, ensuring records are accurate, and driving efficient back-office processes with strong attention to detail.

The successful candidate will work 40 hours per week, Monday to Friday, 8.30am to 5pm, in a busy, process-driven environment across Scotland, providing essential administrative support to front-line teams

Qualifications

Previous administration experience.
Proficient in Microsoft Word and Excel.
Strong organisational skills and attention to detail.
Able to prioritise workloads effectively.
Excellent communication skills.
Ability to work independently and as part of a team.
Process-driven with ability to follow procedures.

Responsibilities

Managing the central Scotland inbox and responding to queries.
Carrying out administrative processes including mail merges and communications to service users.
Maintaining accurate records and updating information on company systems.
Supporting regional teams with a range of administrative duties.
Monitoring and escalating issues on process-driven tasks.
Liaising with operational managers and field-based teams to ensure actions are completed.
Supporting compliance requirements and contractual obligations.
Providing ad hoc support and project assistance as needed.