Operations & Admin Associate: Fast-Paced, Growth‑Oriented

Vero HR; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary up to 30,000

Training and development

Career progression

Exposure to multiple departments

Collaborative team environment

Growing organisation

Job summary

Universal Partners is seeking an organised Operations Assistant to join our team and help the day-to-day running of the business. This role blends office administration, operational support and client-facing duties in a fast-paced environment.

You will work closely with Sales, Dealing, Finance and Compliance, gaining exposure across the organisation while supporting operational processes, reporting and office management. Training and progression are on offer.

Qualifications

• Experience in operations, administration or business support.
• Excellent communication and confidence speaking with clients over the phone.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Good knowledge of Microsoft Office, particularly Excel.
• Ability to manage confidential information with discretion.
• Comfortable working across multiple priorities in a varied role.
• A proactive, flexible and hands-on approach to work.
• A positive, team-focused attitude.

Responsibilities

• Support client verification activities and maintain accurate records.
• Produce reports and management information for internal stakeholders.
• Provide operational and administrative support to the Sales and Dealing teams.
• Liaise with clients and colleagues to ensure the smooth completion of day-to-day activities.
• Welcome visitors and provide a professional front-of-house experience.
• Manage incoming calls, correspondence, deliveries and meeting room bookings.
• Order office and kitchen supplies while helping maintain a professional workplace environment.
• Support company events, employee activities, Health & Safety administration and other business projects.
• Provide ad hoc support across departments and contribute to process improvements.

Skills

Communication skills

Organisational skills

Time management

Attention to detail

Microsoft Excel

Discretion with confidential info

Multitasking

Front-of-house / client-facing

Proactive attitude

Tools

Microsoft Office

Job description

Universal Partners is seeking an organised Operations Assistant to join our team and help the day-to-day running of the business. This role blends office administration, operational support and client-facing duties in a fast-paced environment.

You will work closely with Sales, Dealing, Finance and Compliance, gaining exposure across the organisation while supporting operational processes, reporting and office management. Training and progression are on offer.