Operations Admin Assistant | Team Support

Western Power Distribution Plc

Taunton

On-site

GBP 21,000 - 26,000

Full time

3 days ago
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Benefits offered by this job

26 days paid leave
Pension scheme (contributions match)
Annual Share Save plan
Life assurance x4 basic salary
Private healthcare
Employee assistance programme
Free on-site parking

Job summary

National Grid Electricity Distribution in Taunton is seeking a Team Admin Assistant on a 12-month fixed-term contract to provide administrative support and co-ordination to an Operations team. You will be a proactive team player, assisting with office tasks and ensuring smooth daily operations.

The role requires strong organisational and communication skills, plus experience with IT systems and a customer-focused approach.

Qualifications

  • Good understanding of business process & statutory requirements.
  • Strong interpersonal, literacy & numeracy skills.
  • An enthusiastic team player, as well as being able to work independently and show initiative.
  • Excellent organisational, communication and customer service skills.
  • Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.

Responsibilities

  • Print utility plans as requested.
  • Assist the Planner to request & obtain information for customer set ups for various connections agreements.
  • Land registry searches as requested by Wayleaves specialist or planner for non-complex sites (Gather information only).
  • Raise MPANs from pro-forma and print delivery files/ work packs from IT systems.
  • Send chase emails/ letters for applications awaiting additional information.
  • General filing/ archiving of files, scanning and raising & requesting of invoices.
  • Update systems with connectivity issues.
  • Assist Technician with material orders.

Skills

Interpersonal skills
Literacy
Numeracy
Initiative
Team player
Customer service
IT systems

Tools

MS Office
CRM systems
IT systems

Job description

National Grid Electricity Distribution in Taunton is seeking a Team Admin Assistant on a 12-month fixed-term contract to provide administrative support and co-ordination to an Operations team. You will be a proactive team player, assisting with office tasks and ensuring smooth daily operations.

The role requires strong organisational and communication skills, plus experience with IT systems and a customer-focused approach.

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