Team Admin Assistant

Western Power Distribution Plc; Taunton; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

26 days paid leave

Pension scheme (contributions match)

Annual Share Save plan

Life assurance x4 basic salary

Private healthcare

Employee assistance programme

Free on-site parking

Job summary

National Grid Electricity Distribution in Taunton is seeking a Team Admin Assistant on a 12-month fixed-term contract to provide administrative support and co-ordination to an Operations team. You will be a proactive team player, assisting with office tasks and ensuring smooth daily operations.

The role requires strong organisational and communication skills, plus experience with IT systems and a customer-focused approach.

Qualifications

• Good understanding of business process & statutory requirements.
• Strong interpersonal, literacy & numeracy skills.
• An enthusiastic team player, as well as being able to work independently and show initiative.
• Excellent organisational, communication and customer service skills.
• Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.

Responsibilities

• Print utility plans as requested.
• Assist the Planner to request & obtain information for customer set ups for various connections agreements.
• Land registry searches as requested by Wayleaves specialist or planner for non-complex sites (Gather information only).
• Raise MPANs from pro-forma and print delivery files/ work packs from IT systems.
• Send chase emails/ letters for applications awaiting additional information.
• General filing/ archiving of files, scanning and raising & requesting of invoices.
• Update systems with connectivity issues.
• Assist Technician with material orders.

Skills

Interpersonal skills

Literacy

Numeracy

Initiative

Team player

Customer service

IT systems

Tools

MS Office

CRM systems

IT systems

Job description

About Us

We're National Grid Electricity Distribution (NGED), the owner and operator behind the electricity distribution systems for the Midlands, the Southwest of England and South Wales. Serving communities of more than 8 million people, our expert teams deliver heat, light and power for homes and businesses.

National Grid employs over 29,000 people worldwide. We are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues - who in turn help to build the success of our business and reflect the diversity of the communities we serve.

Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast-moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improve efficiency to meet demand.

Job Introduction

An opportunity is available for a Team Admin Assistant working in our Taunton depot on a 12 month fixed term contract (subject to review). Accountable to the Team Manager the Team Admin Assistant provides administrative assistance and co-ordination to an Operations team. You will be an effective team player who is able and willing to support all team members on a daily basis with office support and general administration.

Main Responsibilities

• Print utility plans as requested.
• Assist the Planner to request & obtain information for customer set ups for various connections agreements.
• Land registry searches as requested by Wayleaves specialist or planner for non-complex sites (Gather information only).
• Raise MPANs from pro-forma and print delivery files/ work packs from IT systems
• Send chase emails/ letters for applications awaiting additional information.
• General filing/ archiving of files, scanning and raising & requesting of invoices.
• Update systems with connectivity issues.
• Assist Technician with material orders.

The Ideal Candidate

• Good understanding of business process & statutory requirements.
• Strong interpersonal, literacy & numeracy skills.
• An enthusiastic team player, as well as being able to work independently and show initiative.
• Excellent organisational, communication and customer service skills.
• Experienced in using a range of IT systems, with the ability to adapt to new systems and processes quickly.

About The Company

Joining the UK's leading electricity distribution business means plenty of career opportunities and well-deserved recognition. We reward hard work and encourage ambition. So, as well as a competitive salary, you will also benefit from:

• 26 days paid leave plus 8 bank holidays, up to 28 days with continuous service
• Competitive contributory pension scheme (we double match your contributions up to a maximum of 12%)
• Annual Share Save plan
• Life assurance x 4 basic salary
• Contributory private healthcare scheme for you and your family
• Support via our Employee Assistance Programme, including musculoskeletal and physiotherapy services
• Free on-site parking at all our main sites

Things you need to know

As an equal opportunities employer who is committed to Diversity, Equity and Inclusion, we celebrate individual difference and are actively bringing in more employees from diverse backgrounds to build on our inclusive culture.

In most cases, National Grid is unable to offer sponsorship for employment under the UK points-based immigration system. As such, applicants must have the legal right to work in the UK without requiring sponsorship now or in the future under the UK points-based immigration system. However, in exceptional circumstances where there is a clear and demonstrable need for specialist skills that cannot be sourced from the local labour market, National Grid may consider offering sponsorship. All applications are welcome from candidates who meet these requirements, regardless of race, nationality, or ethnic origin.

National Grid Electricity Distribution is committed to safeguarding the interests of the Company, colleagues and customers. This role is subject to a satisfactory Barring Service, (DBS) check, depending on the role different levels of screening and vetting are required. Some roles require a triannual check.