Team Support & Admin Coordinator (12-Month Temp)

Western Power Distribution; Swansea; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Paid leave 26+8 bank holidays

Pension match 12%

Share Save plan

Private healthcare

EAP program

On-site parking

Job summary

National Grid Electricity Distribution (NGED) is offering a 12-month Team Support role based at our Swansea depot. It is office-based and temporary, with exposure to diverse tasks supporting field teams and customers.

You will coordinate work, handle enquiries, input data, and help schedule activities while developing strong organizational and IT skills through full training on our systems. English and Maths GCSE or Functional Skills are required.

Qualifications

• English and Maths GCSE Grade C/Level 4 or above or Functional Skills Level 2.
• Evidence of qualifications required prior to appointment.
• Experience using Microsoft Office and IT systems.

Responsibilities

• The preparation of construction/maintenance/replacement work, and co-ordination of team activities.
• The co-ordination of the team's response to network faults.
• Responding to customer enquiries both verbally and in writing.
• Assisting the Team Manager with work programming.
• The inputting of data into the appropriate data base as support to the Field Teams.
• Assisting other Team Members as and when required.

Skills

Customer service

Communication

Microsoft Office

Keyboard skills

Teamwork

Education

GCSE English & Maths or Functional Skills Level 2

Tools

IT systems

Job description

National Grid Electricity Distribution (NGED) is offering a 12-month Team Support role based at our Swansea depot. It is office-based and temporary, with exposure to diverse tasks supporting field teams and customers.

You will coordinate work, handle enquiries, input data, and help schedule activities while developing strong organizational and IT skills through full training on our systems. English and Maths GCSE or Functional Skills are required.