Operations Admin Apprentice: Scheduling & Coordination

First Home Improvements (Company Logo); Norwich; On-site; GBP 16,000 - 25,000; Full time

Benefits offered by this job

Company pension scheme

33 days annual holiday

Job summary

First Home Improvements is seeking a Business Administration Apprentice (Operations) at our Head Office in Lenwade, Norwich. The role supports operational departments, manages emails and installation records, and aids the smooth running of the operations administration team.

You will undertake a Level 3 Business Administration Apprenticeship within 18 months, with a 36.5-hour week and a salary range based on age (£16,000–£25,000 per annum). 33 days holiday and a company pension are included.

Qualifications

• Grade 4 GCSE in English and Maths.
• Willingness to undertake Level 3 Business Administration Apprenticeship within 18 months.
• Strong organisational and multi-tasking skills.

Responsibilities

• Monitoring and actioning of messages from designated company email inboxes
• Updating internal database with notes, documents, and other relevant information
• Communicate with surveyors on progress of allocated contracts
• Contact customers to schedule installations and update installation records
• Maintain and provide installation and service reports
• Apply and pay for planning applications
• Oversee the 'parking' of finance pipeline
• Order materials from supply chain and process confirmations
• Assist other operation teams to aid smooth running of the operations administration support function

Skills

Attention to detail

Organisational skills

Multi-tasking

Team player

Deadline driven

Education

GCSE English and Maths (Grade 4)

Level 3 Business Administration Apprenticeship

Job description

First Home Improvements is seeking a Business Administration Apprentice (Operations) at our Head Office in Lenwade, Norwich. The role supports operational departments, manages emails and installation records, and aids the smooth running of the operations administration team.

You will undertake a Level 3 Business Administration Apprenticeship within 18 months, with a 36.5-hour week and a salary range based on age (£16,000–£25,000 per annum). 33 days holiday and a company pension are included.