Operations & Admin Apprentice: Launch Your Career

The Growth Company: Education & Skills; England; On-site; GBP 15,000 - 18,000; Full time

Job summary

The Growth Company: Education & Skills is recruiting a highly organised Business Support Administration Apprentice to join our busy language services team. You will coordinate interpreter bookings, build relationships with interpreters and clients, support onboarding, and maintain accurate records.

Training is the Level 3 Business Administration Apprenticeship with full guidance and progression into a long-term administrator role.

Qualifications

• A minimum of five GCSEs at Grade 4/C or above, including English and Maths.
• Strong written and verbal communication skills with a professional telephone manner.
• Organised and detail oriented with ability to manage multiple tasks.

Responsibilities

• Coordinate interpreter bookings by contacting linguists by phone and email and scheduling assignments.
• Build relationships with interpreters and clients to ensure smooth operations.
• Support onboarding of new interpreters and ensure documentation is received and recorded.
• Maintain accurate records within internal systems and databases.
• Prepare interpreter identification badges and related documentation.
• Assist with general administration, customer enquiries and office tasks.
• Support continuous improvement of internal processes and procedures.
• Assist with website and marketing administration activities where appropriate.

Skills

Communication skills

Telephone manner

Attention to detail

Time management

File management

MS Office (Outlook, Word, Excel)

Willingness to learn

Customer service experience (adv)

Wix/Canva knowledge (adv)

Education

GCSEs incl English & Maths

Tools

Wix

Canva

Job description

The Growth Company: Education & Skills is recruiting a highly organised Business Support Administration Apprentice to join our busy language services team. You will coordinate interpreter bookings, build relationships with interpreters and clients, support onboarding, and maintain accurate records.

Training is the Level 3 Business Administration Apprenticeship with full guidance and progression into a long-term administrator role.