Operations Admin Apprentice: Growth & 33 Days Holiday

First Home Improvements; United Kingdom; On-site; GBP 16,000 - 25,000; Full time

Benefits offered by this job

33 days holiday

Christmas closure

Company pension

Employee discounts

Line manager support

Job summary

First Home Improvements is seeking an Operations Administrator Apprentice to work from our head office in Lenwade, Norwich. The role supports operational departments with daily tasks, manages designated emails, and maintains installation records. The apprenticeship lasts 18 months and requires GCSE English and Maths at grade 4 or higher.

The package includes 33 days holiday, a company pension, staff discounts, and active training from line management to grow within the company.

Qualifications

• GCSE English and Maths at grade 4 or above.
• Strong attention to detail and accuracy are essential.
• Good organisational and multi-tasking abilities are required.
• Team player with a proactive approach to support multiple teams.

Responsibilities

• Monitor and action messages from designated company email inboxes.
• Update internal database with relevant notes, documents and information.
• Communicate with surveyors regarding progress of allocated contracts.
• Contact customers to schedule installations and update installation records.
• Maintain and provide installation and service reports.
• Assist other operation teams as directed to support efficient administration.

Skills

Attention to detail

Organisational skills

Team player

Deadline driven

Communication skills

Education

GCSE English & Maths (Grade 4+)

Job description

First Home Improvements is seeking an Operations Administrator Apprentice to work from our head office in Lenwade, Norwich. The role supports operational departments with daily tasks, manages designated emails, and maintains installation records. The apprenticeship lasts 18 months and requires GCSE English and Maths at grade 4 or higher.

The package includes 33 days holiday, a company pension, staff discounts, and active training from line management to grow within the company.