Operational Support Coordinator

Yorkshire Ambulance Service NHS Trust; Wakefield; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Annual leave up to 33 days (pro rata)

Contributory Pension

NHS Discounts

Car lease schemes

Employee assistance service

Career progression and development

Staff networks

Job summary

Yorkshire Ambulance Service NHS Trust is seeking an Administrative Support Coordinator for the A&E Operations team. The role is based in Scarborough with responsibilities spanning North and East Yorkshire, covering five days per week and acting as a link between management, stakeholders, patients and the public.

The post holder will produce letters and reports, provide analytical support, manage diaries, and handle confidential information, contributing to a busy emergency and healthcare service

Qualifications

• Administrative support experience in a management/operational environment
• Excellent written and verbal communication skills
• Ability to handle sensitive/confidential information
• Experience coordinating multiple tasks and stakeholders

Responsibilities

• Provide administrative support to the A&E Operations Management team
• Coordinate information collation, run analysis reports and prepare letters and reports
• Manage diaries for the A&E Operations Management Team and act as a liaison with stakeholders

Job description

We currently have a permanent opportunity within our A&E Operational Support Coordinator team, based in Scarborough, North Yorkshire. The successful post holder will be expected to cover all locations within North and East Yorkshire, ensuring that provision is available five days per week to support the leadership team. This is an exciting opportunity for individuals who can provide administrative support to the management team by contributing to a diverse range of tasks. Act as an effective communication link between the A&E Operational Management team, stakeholders, patients, and the public, dealing appropriately with complex, sensitive, and confidential information. Establish and develop good working relationships with the wider A&E Operations department and support service departments. Produce letters, reports and provide analytical support to the A&E Operations Management team as and when required. Independently reply to/action correspondence where necessary for standard processes such as estates issues, compliments and departmental queries. Coordinate the collation of information and run analysis reports as required. Diary management for the A&E Operations Management Team where requested. Independently reply to/action correspondence where necessary for standard processes such as estates issues, compliments and departmental queries. Coordinate the collation of information and run analysis reports as required. Diary management for the A&E Operations Management Team where requested.

At Yorkshire Ambulance Service (YAS) we aspire to deliver world class care to the communities we serve. In recent years we have demonstrated a strong track record of improving patient care across all of our services despite facing increasing challenges and demands., Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live. We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service. Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.