A&E Operations & Communications Coordinator

Transformation Unit; Scarborough; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

27 days annual leave (increasing to 33

Contributory Pension

Car lease and salary sacrifice schemes

Employee assistance and counselling

Career progression and ongoing dev.

Staff networks and inclusion

Job summary

Yorkshire Ambulance Service NHS Trust is seeking an Administrative Support Coordinator based in Scarborough, North Yorkshire, covering North and East Yorkshire. The role supports the A&E Operations Management team with administrative tasks, correspondence and reporting, and requires handling sensitive information with professional discretion.

The successful candidate will manage diaries, collate information, run analysis reports, and build strong working relationships across departments to

Qualifications

• Educated to NVQ Level 4 or equivalent experience in similar areas of work.
• Significant experience of working in a busy office environment in a similar role.
• Experience in preparation of general correspondence and management reports.

Responsibilities

• Act as an effective communication link between the A&E Operations Management team, stakeholders, patients, and the public, dealing with complex, sensitive and confidential information.
• Establish and develop good working relationships with the wider A&E Operations department and support service departments.
• Produce letters, reports and provide analytical support to the A&E Operations Management team as required.
• Independently reply to/action correspondence for standard processes such as estates issues, compliments and departmental queries.
• Coordinate the collation of information and run analysis reports as required.
• Diary management for the A&E Operations Management Team where requested.

Skills

Time management

Multitasking

Communication skills

Independent worker

Education

NVQ Level 4 or equivalent

Tools

Microsoft Office

Excel

Job description

Yorkshire Ambulance Service NHS Trust is seeking an Administrative Support Coordinator based in Scarborough, North Yorkshire, covering North and East Yorkshire. The role supports the A&E Operations Management team with administrative tasks, correspondence and reporting, and requires handling sensitive information with professional discretion.

The successful candidate will manage diaries, collate information, run analysis reports, and build strong working relationships across departments to