Executive Support Officer

Yorkshire Ambulance Service NHS Trust; Newton Hill; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Flexible working

Enhanced annual leave (27 days)

NHS pension scheme

Hybrid working

Employee assistance programme

Professional development

Job summary

Yorkshire Ambulance Service NHS Trust is seeking an Executive Support Officer on a full-time fixed-term basis (13 months) based at YAS HQ in Wakefield with 37.5 hours per week. The role offers hybrid working with two days per week on site and flexibility for home or remote work.

The successful candidate will provide confidential executive support to the Executive Director of Finance, support governance processes, and work with senior leaders to improve administrative efficiency and service

Qualifications

• Degree level education or equivalent experience in business administration.
• Advanced keyboard skills and experience typing from dictation/audio typing.
• Proactive approach to improvements based on feedback or intuition.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide comprehensive, high-level executive support to the Director, including diary and inbox management, drafting and proofreading reports, and coordinating day-to-day priorities.
• Coordinate meetings end-to-end: agenda planning, paper collation, minute-taking, action tracking and progress monitoring, ensuring outcomes are followed through.

Skills

Executive support

Diary management

Communication

Teamwork

Education

Degree in business administration or equivalent

Tools

Microsoft Office

Job description

Main area Executive Support Grade Band 5 Contract Fixed term: 13 months (7th December 2026 to 6th January 2028) Hours

• Full time
• Flexible working
• Home or remote working

37.5 hours per week (Split Home / Office based 2 days per week Trust HQ, Wakefield (Monday-Friday)) Job ref 174-ESO-080926

Site YAS Headquarters, Springhill 2 Town Wakefield Salary £32,073 - £39,043 Per annum Salary period Yearly Closing 27/09/2026 23:59 Interview date 07/10/2026

Job overview

We are currently recruiting for an Executive Support Officer on a full time, temporary basis from 7 December 2026 to 6 January 2028.

This is an exciting opportunity to work at the heart of the Yorkshire Ambulance Service, providing a comprehensive, high-level, professional and confidential administration service to the Executive Director of Finance.

This role offers a unique opportunity to gain insight into how a large NHS organisation operates at executive level. You will work closely with senior leaders and partners across the wider health and care system, building valuable experience in executive support, corporate governance, stakeholder engagement and service improvement.

We are looking for someone who is highly organised, proactive, professional and confident working in a fast-paced environment. You will also need to be an excellent communicator and team player who can build positive relationships, work collaboratively with colleagues, provide support and cover when required, and contribute to a high-performing Corporate Governance team.

The successful candidate will be open to embracing digital ways of working and have experience in using tools such as Microsoft Copilot and Artificial Intelligence (AI) to improve efficiency, streamline administrative processes and support continuous service improvement.

Main duties of the job

Provide comprehensive, high-level and confidential executive support to the Director, including the proactive management of complex diaries and inboxes, drafting and proofreading reports, papers and correspondence, and coordinating day-to-day priorities. The post holder will take responsibility for the full administration of meetings, including agenda planning, paper collation, meeting organisation, minute-taking, action tracking, monitoring progress against agreed deadlines, and ensuring actions and outcomes are followed through to completion.

The role will also contribute to the development of more efficient and effective ways of working. In addition, the post holder will provide governance support by covering the administration and minute-taking of Committees and other corporate meetings as required, and will provide resilience and cross-cover arrangements for their designated buddy and wider Corporate Governance team to ensure continuity of service.

Working for our organisation

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.

Detailed job description and main responsibilities

Please see attached Job Description for a detailed over view of the main responsibilities of the role.

Person specification

Qualifications / Knowledge

• Educated to degree level/or equivalent experience in business administration
• Advance Keyboard skills and experience of typing from dictation / audio typing
• Proactive approach and able to identify and suggest areas where improvements or developments can be made based on feedback or intuition
• Proficient in Microsoft Office applications

Experience

• A minimum of three years providing high-level, efficient Business Support within a corporate environment.
• Experience of complex diary and email management, being able to proactively manage and coordinate conflicting priorities, using initiative based on knowledge and understanding of your director[s] objectives and priorities.
• Experience of supporting director level meetings including production of minutes.
• Experience in preparing reports, action plans and forward planning
• Experience of supporting an Executive / Board Director level position.

Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.

As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experienced from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.

Please note that the salary range stated in advertisements is calculated on a pro-rata basis if the vacancy is part‑time. For zero‑hours/bank worker positions, this is calculated on an hourly basis.

Please note that certain benefits may differ for zero hours (bank) workers, including annual leave entitlement which is calculated in line with Working Time Directive regulations.

Disclosure and Barring Service

Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one‑off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.

Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.

Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.

Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.