Operational Resilience Senior Analyst – Hybrid & Benefits

Polo; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid working

Private health insurance

Life assurance

Income protection

Enhanced pension contributions

Volunteer days

EV leasing scheme

Job summary

Polo is seeking an Operational Governance Senior Analyst to support the design, implementation and continuous improvement of the organisation's Operational Resilience framework, ensuring compliance with FCA/PRA and Lloyd's requirements.

You will help map Important Business Services, manage third-party risk, and support regulatory responses and audits across critical functions, with a focus on governance and resilience.

Qualifications

• Experience in operational risk, business continuity, operational resilience, or third-party risk management within insurance or financial services.
• Understanding of UK regulatory requirements (FCA/PRA) and outsourcing/third-party risk (SS2/21) is beneficial.
• Experience supporting framework implementation and governance processes.

Responsibilities

• Design, implement and continuously improve the Operational Resilience framework.
• Map Important Business Services and dependencies, including third parties.
• Track vulnerabilities, remedial actions and scenario testing across critical functions.
• Maintain compliance documentation and evidence for regulatory purposes.
• Assist with regulatory responses and audits (FCA/PRA/Lloyd's).
• Maintain resilience documentation, policies and annual self-assessment.
• Support the Operational Resilience Steering Group with papers and packs.

Skills

Operational risk

Business continuity

Operational resilience

Third-party risk

Stakeholder engagement

Regulatory understanding

Job description

Polo is seeking an Operational Governance Senior Analyst to support the design, implementation and continuous improvement of the organisation's Operational Resilience framework, ensuring compliance with FCA/PRA and Lloyd's requirements.

You will help map Important Business Services, manage third-party risk, and support regulatory responses and audits across critical functions, with a focus on governance and resilience.