Operational Resilience & Third-Party Risk Analyst

Polo; City Of London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Private health insurance

Life assurance

Pension contributions

EV leasing scheme

Employee assistance programme

Volunteer days

Job summary

Polo is seeking an Operational Governance Senior Analyst in London to support design, implementation, and continuous improvement of the Operational Resilience framework in line with FCA/PRA and Lloyd's requirements. You will work across important business services, dependencies, and third parties to ensure disruption prevention, response, and recovery.

Responsibilities include mapping services, tracking vulnerabilities, supporting audits, and steering group preparation, with a hybrid working

Qualifications

• Experience in operational risk, business continuity, resilience, or third-party risk in financial services or insurance.
• Understanding of UK regulatory expectations (FCA/PRA) and Lloyd's market requirements.
• Experience helping implement governance and control processes.
• Experience mapping Important Business Services and dependencies.
• Strong written and verbal communication; able to influence across levels.
• Aligned with PoloWorks PRIDE values: Pioneering, Responsible, Inclusive, Delivery-Focused, Empowering.

Responsibilities

• Support design and ongoing enhancement of the Operational Resilience framework in line with UK requirements.
• Assist mapping of Important Business Services and key dependencies, including third parties.
• Contribute to the Operational Resilience cycle: track vulnerabilities and remedial actions; scenario testing.
• Maintain regulatory evidence and documentation for audits and reviews.
• Contribute to regulatory responses (FCA/PRA/Lloyd's) and audit activity.
• Maintain O.R. framework documentation, policies, and annual self-assessment materials.
• Prepare papers and packs for the Operational Resilience Steering Group.
• Assist with onboarding of syndicates and third-party arrangements.
• Support outsourcing and third-party risk management across critical vendors.

Skills

Operational risk management

Business continuity

Operational resilience

Third-party risk management

Regulatory compliance

Stakeholder engagement

Job description

Polo is seeking an Operational Governance Senior Analyst in London to support design, implementation, and continuous improvement of the Operational Resilience framework in line with FCA/PRA and Lloyd's requirements. You will work across important business services, dependencies, and third parties to ensure disruption prevention, response, and recovery.

Responsibilities include mapping services, tracking vulnerabilities, supporting audits, and steering group preparation, with a hybrid working