Operational Resilience Analyst — AI-Driven Continuity

Ocado Group; Hatfield; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Free Shares

Life Assurance

Staff discounts

Pension contributions

Travel discounts

Employee Assistance Programme

Job summary

Ocado Group is seeking a driven Senior Business Continuity and Operational Resilience professional to guide our global resilience programme. You will work with the Operational Resilience Director to provide BCM expertise across UK and international teams, shaping frameworks and driving recovery documentation for critical incidents.

You’ll design and lead resilience exercises, manage risks, and ensure robust, compliant practices aligned with BCI standards.

Qualifications

• Solid experience and confident understanding of Business Continuity Management and operational resilience within an enterprise environment.
• Proven track record of building, maintaining, or exercising parts of a BC & Crisis Management programme.
• In-depth knowledge of Business Continuity Institute (BCI) standards, tools, techniques and relevant regulatory guidelines.

Responsibilities

• Advise on latest Business Continuity developments and shape strategic direction with stakeholders.
• Design and deliver high-impact exercise schedules and track lessons learned to resolution.
• Lead AI-driven BIA sessions to capture system availability needs and recovery capabilities.
• Document Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO) for internal infrastructure.
• Coordinate response efforts for client queries regarding business continuity and resilience.
• Establish working practices aligned with BCI principles, supported by operational metrics.

Skills

Business Continuity

Stakeholder management

BCI standards

Risk assessment

Communication

Tools

AI tools

Job description

Ocado Group is seeking a driven Senior Business Continuity and Operational Resilience professional to guide our global resilience programme. You will work with the Operational Resilience Director to provide BCM expertise across UK and international teams, shaping frameworks and driving recovery documentation for critical incidents.

You’ll design and lead resilience exercises, manage risks, and ensure robust, compliant practices aligned with BCI standards.