Operational Resilience Architect

Ocado; Hatfield; Hybrid; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Car Salary Sacrifice

Cycle to Work

Life Assurance

Employee Discounts

Job summary

Ocado is seeking an Operational Resilience Analyst to join the Operational Services team in the UK. The role focuses on evolving and strengthening the resilience framework, providing BC expertise to UK and international operations, and leveraging AI tools to improve incident response.

You will design exercises, maintain recovery documentation, and collaborate with global operations to ensure robust continuity and resilience across the Ocado platform.

Qualifications

• Solid experience in Business Continuity Management and operational resilience within an enterprise environment.
• Proven track record building, maintaining or exercising BC & Crisis Management programmes.
• In-depth knowledge of BCI standards, tools, techniques and regulatory guidelines.

Responsibilities

• Design and steer the resilience framework and recovery documentation.
• Lead AI-driven BIA sessions with stakeholders to capture system availability and recovery requirements.
• Document RPO and RTO for internal infrastructure.
• Coordinate response for client queries on business continuity and resilience.
• Maintain cadence and progress reports for resilience programme roadmaps.
• Balance technical excellence with delivery speed and risk-based judgment under pressure.

Skills

Business Continuity

Resilience

Stakeholder Management

BCI Standards

BIA Facilitation

Risk Assessment

Tools

AI tools

Job description

Ocado is seeking an Operational Resilience Analyst to join the Operational Services team in the UK. The role focuses on evolving and strengthening the resilience framework, providing BC expertise to UK and international operations, and leveraging AI tools to improve incident response.

You will design exercises, maintain recovery documentation, and collaborate with global operations to ensure robust continuity and resilience across the Ocado platform.